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Open nowPosted 3 days ago

VODITELJ/VODITELJICA ODNOSA S GOSTIMA

JTH Costabella d. o. o.

Where
Croatia
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Your applicationOpen nowVODITELJ/VODITELJICA ODNOSA S GOSTIMAJTH Costabella d. o. o. · Croatia
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on JTH Costabella d. o. o.'s own form.

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The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 3 days ago

The posting

Opis poslova:

  • profesionalan doček VIP gostiju, članova loyalty programa i važnih poslovnih klijenata
  • brzo i učinkovito rješavanje svih upita, nezadovoljstva ili posebnih zahtjeva
  • osigurati da se gosti osjećaju dobrodošlo i prepoznato
  • organizacija posebnih usluga za goste, poput poklona iznenađenja, transfera i dr.
  • svakodnevna komunikacija s gostima s ciljem osiguranja kvalitete usluge i zadovoljstva gostiju
  • odgovornost za pravovremeno, uredno i kvalitetno obavljanje poslova
  • praćenje i analiza rezultata kvalitete usluga
  • uspostavljanje i održavanje dobrih međuljudskih odnosa s drugim odjelima
  • pružanje pomoći agentima u svakodnevnim poslovima tijekom masivnih prijava i odjava
  • podrška recepciji u trenucima check-in / check-out peak satima
  • djelovanje kao Manager On-duty hotela, osiguravajući učinkovito poslovanje između odjela
  • ostali poslovi prema nalogu Voditelja

Posting text belongs to the employer. Removal requests: contact us.

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