Skip to content

Open nowPosted 70 days ago

Key Account Manager - Phone - Jumia (Full Time)

Jumia22 open roles

Where
Kenya
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowKey Account Manager - Phone - Jumia (Full Time)Jumia · Kenya
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Jumia's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market. Jumia postings stay open a median of 3 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 8.0%7 days
  4. 15.0%14 days
  5. 34.2%30 days
This job: posted 70 days ago

Jumia median: 3 days open

The posting

About Jumia:

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.

Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.

In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.

What you’ll do:

  • Build and maintain strong, long-lasting relationships with C-level executives and account managers of our top brands and distributors in the category. You will be one of the key external representatives of Jumia in this category, alongside the Country Managing Director and CCO.
  • Develop and execute strategic plans to drive sales growth and maximize revenue across your portfolio.
  • Lead the acquisition of new high-potential brands and large distributors to enrich our assortment and consolidate Jumia’s leadership in your category.
  • Identify and unlock monetization opportunities by promoting and selling Jumia’s advertising and visibility services to brands and partners in your portfolio.
  • Collaborate with marketing and commercial planning teams to build promotional campaigns tailored to your accounts and the category dynamics.
  • Analyze sales performance and market data to identify opportunities for growth and improvement.
  • Monitor and report on key account metrics, including sales, inventory, campaign performance, and customer satisfaction.
  • Negotiate win-win agreements and long-term partnerships with key accounts, ensuring mutual profitability and sustainable collaboration.
  • Stay ahead of market trends, competitor activity, and evolving customer preferences to inform your strategy and recommendations.
  • Coordinate closely with internal teams (merchandising, operations, logistics, etc.) to ensure flawless execution and customer satisfaction.

How Success is Measured:

  • Minimum 3 years of experience in the category or retail industry in the market, with a strong understanding of local market dynamics and players.
  • In-depth knowledge of your market category ecosystem, including key brands, distributors, and consumer trends.
  • Graduate of a top-tier business or engineering school (Top 5 in your country or internationally recognized equivalent).
  • Proven commercial acumen with a strong track record of delivering business results and driving negotiations with senior stakeholders.
  • Solid analytical skills, with the ability to interpret complex data, derive insights, and define actionable strategies.
  • Fluent in English with excellent written and verbal communication skills.
  • Proficient in MS Office, Google Workspace, and familiar with CRM or relationship management tools.
  • Comfortable working with digital tools and dashboards to monitor performance and inform decision-making.
  • Exceptional interpersonal and influencing skills: able to build trust, rally teams, and drive alignment internally and externally.
  • Ability to thrive in a fast-paced, performance-driven and highly competitive environment.

Kindly make your application by 11th August 2026

Interview stages

  • HR meeting with the Talent Acquisition
  • Technical meeting with hiring manager
  • Final meeting with the functional manager

We Offer:

  • A unique experience in an entrepreneurial, yet structured environment
  • A unique opportunity of having strong impact in building the African e-commerce sector
  • The opportunity to become part of a highly professional and dynamic team
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders

Please ensure to only apply for jobs with Jumia through our official website.

Jumia will never charge you a fee to apply for a job: be wary of websites that claim to help you apply for a Jumia job or that charge a fee to get you a job.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Jumia's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on Jumia's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    Jumia's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.