The posting
All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.
About JumpCloud®
JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.
JumpCloud is Intelligent, Secure IT.
About the role:
The Commissions Manager at JumpCloud plays a critical strategic role in aligning our incentives strategy with our fast-growing revenue generating engine. In this role, you will oversee the end-to-end commissions lifecycle, from the strategic design of sales plans to the execution of payout calculations and communication of statements to reps. You will act as a key advisor in exceptions management, deal attribution, and incentive optimization to drive high performance across our global teams. By leveraging modern automation and AI-driven tools, you will transform how commissions are calculated, validated, and analyzed at JumpCloud.
You will directly influence and drive the motivation of JumpCloud's global sales team by ensuring fair, transparent, and accurate incentive compensation. This role offers the unique opportunity to blend strategic design with AI technology, moving commissions from a back-office administration task to a forward-looking intelligence hub.
What you’ll be doing:
- Lead strategic conversations with sales and executive teams to design and distribute optimized commission plans that are aligned with company strategy.
- Calculate and execute monthly and quarterly commission payouts with absolute accuracy, resolving exceptions and deal attribution questions.
- Coordinate commission plan statement delivery to sales representatives, maintaining high trust and transparency.
- Set up and configure the end-to-end data pipelines for the commission tool implementation.
- Implement AI-driven anomaly detection models to flag discrepancies between payouts and actual attainments.
- Build and maintain the knowledge base required to feed the AI-driven Q&A bot for terms and conditions.
- Generate validation checks and bell curve analytics to evaluate plan effectiveness and make recommendations to leadership.
What Success Looks Like:
- Commission Tool Implementation Finalization & Utilization: Successfully complete the implementation of and drive 100% utilization of JumpCloud's new commission tool within the first 6 months, transitioning manual tracking to an automated, scalable system.
- End-to-End Attainment & Performance Reporting: Establish comprehensive analytics dashboards within 6 months, including productivity reporting, validation check reporting, and individual/team performance tracking, amongst others.
- AI-Driven Support System Launch: Deploy an AI-driven bot within 12 months that accurately responds to sales queries regarding terms, conditions, and commission questions, reducing manual inquiry load by at least 50%.
- Presidents Club Attainment Sourcing: Fully automate and source Presidents Club attainment eligibility directly from final, validated commission attainment files by month 12.
- Strategic Plan Execution: Master and execute the end-to-end design, distribution, calculation, and communication of commission plans, ensuring alignment with JumpCloud's revenue goals within 6 months.
We're looking for:
- Incentive plan design and strategic modeling in alignment with revenue engines.
- End-to-end commission payout calculations, validation, and exceptions management.
- Advanced data analysis, modeling, and reporting (attainment, productivity, and bell curves).
- Experience with commission tool utilization as a key part of commissions processing.
- Enterprise-grade commission management software (e.g., Everstage, CaptivateIQ, Spiff, Xactly, or similar).
- Advanced Excel/Google Sheets or BI tools (e.g., Tableau, Looker).
- Strong collaborative communication skills to manage exceptions and plan alignment with sales reps and leadership.
- High attention to detail and analytical rigor.
- Proactive problem-solving and tech-forward mindset.
Bonus points:
- SaaS/Tech sales incentive frameworks and compensation structures.
- AI and automation tools application in financial operations (anomaly detection, natural language querying).
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Where you’ll be working/Location:
JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.
This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role.
Language:
JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.
Why JumpCloud?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time.
JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Scam Notice:
Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.
All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line "Scam Notice"
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