The posting
Just Global:
At Just Global, we live and breathe B2B and believe in igniting B2B relationships. Our independent, global team actively engages with clients to put our deep technical knowledge and unique perspectives of markets and buying processes to work. We maximize insights, we spark creativity, and we leverage technology to inspire brand loyalty and drive recurring revenue. We are the heart of B2B.
What you are accountable for:
The Senior Director, Media is accountable for leading and growing a portfolio of client relationships within the Client Management function inside the Media team. Take responsibility for the client relationships, whilst managing a team to grow those relationships year on year. Demonstrating strong business acumen, deep B2B media knowledge across planning, strategy and activation, solution orientated and excellent communication skills, together with strength in people management together with a high level of commercial acumen is core the success in this role.
What you are responsible for:
- Provide superior customer service whilst maximizing business opportunities, growth and efficiency.
- Understand client compensation structure and the implications of plan changes.
- Provide the client with regular status updates on project progress vs agreed KPIs.
- Build successful relationships with clients
- Participate in fostering and building relationships with senior agency partners - build and foster strong relationships with key agency partners/vendors.
- Lead and inspire both your team and your colleagues to consistently delivering work that exceeds expectations.
- Work across all integrated service offerings to ensure that the teams are provided with a sufficient level of briefing for all work undertaken.
- Actively incorporate agency tools into client planning processes and facilitate planning workshops as appropriate.
- Keep abreast of industry trends and share knowledge with the team.
- Act as the senior media authority across your portfolio, steering cross-channel media strategy, planning and activation recommendations.
- Maintain an expert view of the B2B media landscape — platforms, publishers, vendors and emerging channels — and translate it into growth opportunities for clients.
- Drive a culture of innovation within the Client Management portfolio team to increase revenue and deliver excellence for the client.
- Managing commercial success of clients by: ensuring client profitability tackling issues that are leading to unprofitability. managing resource/investment of time/effort according to potential return managing and reporting accurate revenue figures
- Develop accurate revenue projections for clients based upon ongoing and planned projects, client timelines, and budgets.
- Oversee the financial health of client projects, working with PMO to ensure campaigns are delivered with a healthy margin
- Evaluate the profitability of each client by analyzing revenue against project costs and making recommendations for improved efficiency
- Collaborate with the Growth and Finance teams to forecast new business opportunities to enable efficient scheduling of resources across departments and ultimately ensuring that these align with Justs financial goals.
What you’ll bring [knowledge, skills, and/or experience]:
Skills:
- Active listening
- Challenge mediocrity
- Commercially astute
- Eye for detail
- Global vision
- Growth (sales) focused
- Organized
- People Management
- Presentation Skills
- Prioritizing
- Problem-solving
- Solutions oriented
- Stakeholder management
- Storytelling
- Upwards management
Knowledge:
- Agency knowledge
- B2B Marketing – Client Knowledge
- B2B Marketing – Creative
- B2B Marketing – Industry
- B2B Marketing – Media Activation
- B2B Marketing – Media Planning
- B2B Marketing – Media Strategy
- B2B Marketing – Strategy
- B2B Marketing – Vendor landscape
- B2B Marketing – Media Measurement and Analytics
Experience
- 10+ years of client management / sales experience within agencies and/or digital B2B marketing environment.
- Interest and experience in the technology sector
- 10+ years’ experience in B2B media across planning, strategy and activation — including digital, programmatic, social, search and publisher/vendor partnerships.
- 10+ years' track record of driving revenue growth for B2B technology clients: meeting or exceeding pipeline and revenue targets
- 10+ years’ experience working with creative studio environment, working with core insight, content and demand programs to serve B2B.
- 10+ years’ experience in cross-channel integrated marketing programs, Including ABM and Media, with a primary focus of executing programs of activities that convert to sales opportunities.
Pay Range
$150,000—$170,000 USD
About Trilliad
Trilliad, a market-leading Growth Services Provider (GSP), solves challenges and drives results for Growth Leaders across Sales, Marketing and Customer Success. Trilliad’s full-service solutions deliver competitive advantage for the brands it works with by optimizing their sales and marketing strategies, processes, skills, and technology. Trilliad drives efficiency and predictability at the intersection of Sales, Marketing, and Customer Success to increase seller productivity, lower cost per lead, decrease cost per sale, accelerate time to close, and drive customer lifetime value.
At Trilliad, culture is our backbone. It shapes how we think, behave, and treat one another, and it defines how our clients, partners, and communities experience us. Every company has a culture, and at Trilliad, we make ours intentional—anchored in our Leadership Principles. These principles guide every decision and interaction: putting the company first, obsessing over growth, remembering that business is personal, and ensuring strategy turns into execution. We succeed by being one team, striving for greatness, speaking the truth, and holding ourselves accountable. We lighten up with humor, stay patient and disciplined, run towards problems, celebrate results, and never accept confusion as an option. This is the culture you step into at Trilliad—purposeful, lived, and continually developed.
The Trilliad Agreement
If you want to be part of building a truly great growth company—and if you want to help cultivate a culture that is differentiated and that creates value for customers and colleagues alike—then you might be a fit for Trilliad.
Accepting that invitation means more than bringing your skills, knowledge, and experience to bear in your role. It also means working in alignment with our Leadership Principles, which guide how we show-up for each other, our customers, and the work. Because at Trilliad, how we do things matters just as much as what we do.
When you show up in this way—bringing your best and living our Leadership Principles—you can expect Trilliad to uphold its side of The Trilliad Agreement: a workplace in which we grow, connect, and thrive.
A workplace where we grow:
- You’ll stretch your skills and shape your career through work that pushes boundaries and raises the bar.
- You’ll have access to world-class training and development.
- You’ll have the clarity and tools to deliver results that matter.
A workplace where we connect:
- You’ll be guided by leaders who are worth following.
- You’ll build relationships that go beyond the job.
- You’ll be invited to offer thoughtful feedback, and when you do your voice will be heard.
A workplace where we thrive:
- Great results will be recognized and celebrated.
- You’ll work in an environment with teammates who have your back.
- You’ll receive competitive pay and benefits that recognize your impact and support you inside and outside of work.
