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Open nowFirst seen 3 days ago

Customer Service Representative

JWC Consultancy Pte Ltd6 open roles

Where
Singapore
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Your applicationOpen nowCustomer Service RepresentativeJWC Consultancy Pte Ltd · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on JWC Consultancy Pte Ltd's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Our Client an enrichment center is currently looking for a customer service representative to join their team.

Job Responsibility:

Sales and Customer Service

  • Explain our courses, education philosophy and pedagogy to potential customers
  • Promote TWC programmes to potential and existing customers
  • Build relationships with our customers
  • Handle phone and email queries effectively and promptly
  • Perform and manage sales transaction effectively and promptly Administrative Duties
  • Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
  • Responsible for center's inventory and simple logistics
  • Other administrative and ad hoc duties, e.g. filing documents Job

Requirements:

  • Have minimum GCE 'A' levels or Diploma qualifications
  • Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
  • Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets)
  • Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
  • Able to display effective and efficient customer service abilities
  • Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
  • Willing to be trained according to TWC ethos and SOPs
  • Able to work independently and also a team player
  • Open to be deployed at other centers due to work exigencies

JWC Consultancy Pte Ltd EA Licence Number: 23C1838 Goh Wei Chi (Wu Wei Cai) Personnel Registration Number: R23117484

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