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Open nowPosted 2 days ago

Senior Program Manager I, AS Programs Engineering

K&S90 open roles

Where
Hsinchu City, Taiwan
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Your applicationOpen nowSenior Program Manager I, AS Programs EngineeringK&S · Hsinchu City, Taiwan

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The clock on this job

Early applications get read.

13.1% of postings close within 7 days. Measured by our own scanner across the market. K&S postings stay open a median of 6 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.1%7 days
  4. 21.1%14 days
  5. 35.7%30 days
  6. 58.7%60 days
This job: posted 2 days ago

K&S median: 6 days open

The posting

Responsibilities

Key Responsibilities  Lead and develop a team of sustaining and field support engineers.  Own post-installation support and production ramp activities at customer sites.  Drive troubleshooting and resolution of equipment, process, software, and hardware issues.  Monitor and improve MTBA, uptime, and overall equipment performance.  Act as the primary escalation point for critical customer issues.  Coordinate root cause analysis and corrective actions with global engineering teams.  Manage spare parts availability and service readiness.  Lead customer reviews and communicate recovery plans

Qualifications

  • Bachelor’s degree in mechanical engineering, Electrical Engineering, Materials Science, Physics, or related discipline.Is able to work closely with customers, FAE and CSE teams 8+ years of experience in semiconductor equipment or advanced packaging. 3+ years of experience leading engineering, field service, or sustaining teams. Strong troubleshooting and problem-solving skills in electromechanical systems. Experience supporting customer production lines and managing escalations. Familiarity with reliability metrics such as MTBA, uptime, and service performance. Strong communication and stakeholder management skills. Willingness to travel within Taiwan and occasionally internationally.
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