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Open nowPosted 2 days ago

Shift Leader (Full time)

K&Z Holdings - Pret A Manger6 open roles

Where
Rushden, United Kingdom
Work mode
On site
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Your applicationOpen nowShift Leader (Full time)K&Z Holdings - Pret A Manger · Rushden, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on K&Z Holdings - Pret A Manger's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. K&Z Holdings - Pret A Manger postings stay open a median of 14 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 2 days ago

K&Z Holdings - Pret A Manger median: 14 days open

The posting

🚀 READY TO TAKE THE LEAD? WE'RE HIRING! 🎉

We're looking for an enthusiastic, confident and motivated SHIFT LEADER to join our team.

Do you love taking responsibility, leading a team, and making sure everything runs smoothly? Then this could be the perfect opportunity for you.

🌟 What's the role about? As a shift leader, you'll run day-to-day operations, lead and support the team, ensure excellent customer service, and keep everything running like clockwork.

💰 What's in it for you?

  • £13.60 per hour
  • 🎓 Bonus after graduation (T&Cs apply)
  • 🍔 Free food during your shifts
  • 🛍️ Employee discount on your days off

Who are we looking for? Someone who is:

  • Fully flexible and available to work full-time.
  • A natural leader who can motivate and support the team.
  • Confident in taking responsibility and making decisions.
  • Passionate about delivering great customer experiences.

🔥 Ready to step up and lead?

This is your chance to grow, develop your leadership skills and be part of an amazing team.

📩 Interested? Get in touch – we'd love to hear from you.

Pret A Manger - Shift Leader

THE RIGHT PRET PEOPLE

  • Support and coach the team to ensure they reach their potential in both the shop and kitchen
  • Support the training pathways to ensure training happens on time
  • Lead by example and be hands-on when required
  • Assign duties amongst team members to match individual productivity rates, skill sets and current responsibilities
  • Coach the team for good performance by offering good regular feedback and praises

AMAZING SERVICE

  • Lead the Speed of Service principles
  • To ensure the team consistently follows the 6 Key Pointsof Service
  • Follow the MBWA principles
  • Empower the team to deliver engaging Joy of Pret activities
  • Role model the 3Bs and empower the team to Be Kind, Be Honest, Be Generous
  • Ensure the Coffee Calling System is followed efficiently
  • To ensure all Marketplace orders are prepared promptly and accurately

DELICIOUS FOOD AND DRINK

  • To ensure the team consistently delivers delicious food by following the 6 Key Points of Production
  • To ensure the 11-Step Production Process is always followed to guarantee our customer safety and that each product is accurately made and labelled
  • To always follow the Production Principles putting customers’ needs first and never compromising on quality or freshness
  • Ensure How to Cards are used and followed consistently to deliver Pret standards
  • Ensure Line Checks are carried out successfully and any improvement needs actioned
  • To ensure no Made to Sell (MTS) rejects are on display in our Langars
  • To continually develop the team’s knowledge about the quality of our food and coffee
  • To ensure our Barista Prepared Drinks are made by trained employees consistently, and to the highest standard

WELL-LOVED SHOP

  • To make sure Food Safety and Health & Safety Standards are consistently followed to maintain the safety of the team and customers
  • To ensure that all safety checks are correctly monitored and recorded
  • To take corrective action immediately on issues that affect customers, the team or sales
  • To ensure the shop is clean, safe and the equipment is always well maintained
  • To follow the Managing by Walking Around (MBWA)principles, proactively monitoring Pret Standards and seeing the shop through the customers’ eyes
  • To demonstrate due diligence and report and escalate any quality issues

SHOP PROFITABILITY

  • To maximise sales, labour efficiency and profit through the support of the Big 4 (Forecasting, Rota, Ordering& Production)
  • Carry out ordering accurately and in line with the business needs
  • Lead, monitor and follow up on Mystery Shopper requirements
  • To ensure good stock control by following the 7 Steps of Unaccounted
  • To ensure Pret’s Financial Standards are always followed to minimise risks and ensure team safety
  • To always follow merchandising guidelines and to ensure marketing is used effectively to drive sales

GROWING SALES

  • To always follow merchandising guidelines and to ensure marketing is used effectively to drive sales
  • Support the execution of successful food launches
  • Encourage clear and engaging communication between the kitchen and FOH to ensure business needs are met
  • To support Marketplace opportunities

This role is only open to applicants within the UK or who already hold the right to work in the UK - we are not able to sponsor VISA's at this time.

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