The posting
Key Responsibilities
As Regional Director, your primary job is to make KARE indispensable to new customers and their communities. You will be the face of KARE to communities and corporate entities, turning skeptics into raving fans. You're here to build deep, meaningful relationships—and then leverage those relationships to bring in signed pricing forms and NASTi implementation, because warm fuzzies don't keep the lights on.
What You’ll Actually Be Doing (Roles & Responsibilities):
Relationship Architect: Build iron-clad relationships at the community and corporate levels. You aren't just kissing babies and shaking hands; you’re embedding KARE into the DNA of our enterprise partners. Focus heavily on reeling in new customers and making sure they find undeniable success with us from day one.
The Closer (aka Bringing in the Paperwork): Talk is cheap. We expect you to bring in the pricing forms. Navigate the red tape, herd the corporate cats, and get the ink on the damn paper.
Getting NASTi: This is a big one. You need to aggressively drive the implementation of NASTi (getnasti.com) across your accounts. Yes, we know what it sounds like. Get over it, lean into the joke, and get our customers using it because it actually works. Your goal is to get our clients to get NASTi. Period.
Collaboration: You will be working shoulder-to-shoulder with our other Growth team members and Operations team. You are not a lone wolf. You will collaborate, strategize, and probably share way too many airport Frescas with them.
Playing Nice with Others: Client success takes a village. You will work across the entire company—from operations to product—to ensure our clients don't just sign a contract, but actually succeed as a team. If a client is unhappy, you don't get to point fingers; you fix it with the squad.
Living Out of a Suitcase: Significant travel is required. Like, “the TSA agents know your coffee order” level of travel. You will be frequently visiting communities in the wild to see how things are actually running, and popping into HQ often enough that we don’t forget what your face looks like.
Who You Are:
- You have a track record of closing senior living communities, nursing homes and rehab facilities, and you have the W-2s to prove it.
- You aren't afraid of a little heavy lifting and you don't say "that's not my job."
- You have enough charisma to charm a notoriously grumpy facility administrator, but enough operational chops to actually solve their problems.
- You understand that "Customer Success" isn't just a buzzword, it's the only way we keep our jobs.
- You have a high tolerance for airport delays, rental cars, and slightly snarky company culture. If you’re ready to hustle, close big deals, and get NASTi with us, hit apply. If you’re looking for a cushy desk job where you can hide behind a spreadsheet all day... please apply to our competitors
What You Need to Actually Get an Interview (Qualifications):
- The Requisite Experience: 5-7+ years of hardcore enterprise sales or strategic account management experience in the healthcare technology space, preferably in post-acute care, healthcare tech, or staffing. If your biggest "enterprise" win was negotiating a group discount for your Tuesday night bowling league, this isn't for you.
- A Leveraged Comp Plan: Expect roughly 50% Base and 50% Variable with uncapped commissions. Don't want to take the risk? If you don't believe in yourself, how do you expect us to believe in you?
- A Verifiable Trophy Case: A proven, undeniable track record of closing complex, multi-layered deals at a corporate OR local level. We will ask for your numbers, and we will expect you to back them up. "Almost closed it" doesn't pay out commissions here.
- Jedi-Level Tech Persuasion: You need the innate ability to convince people who hate change to adopt new technology. If you can't confidently sell a skeptical C-suite on why they desperately need to implement NASTi across their entire portfolio, you won't survive here.
- Executive Presence (Without the Stuffiness): You must be able to hold your own in a boardroom full of corporate executives, negotiate complex pricing forms, and then walk into a local care community and relate to the facility administrators on the ground.
- Unflappable Road Warrior Status: You need an unnatural tolerance for travel. You must possess the resilience to handle a delayed connection in Atlanta, sleep in a questionable mid-tier hotel, and still show up to a 9:00 AM client meeting looking sharp, energetic, and ready to close.
- Cross-Functional Fluency: You can speak "Sales," "Operations," and "Product." You need to be able to translate client demands into actionable intelligence for our internal teams without throwing anyone under the bus. You’re a team player, even when the team is driving you crazy.
- Education: A Bachelor’s degree in Business, Healthcare Administration, or something similar is great. But honestly, a Ph.D. in the School of Hard Knocks and a relentless drive to win will carry a lot more weight with us than a fancy piece of paper.
- A Sense of Humor: If you are easily offended, desperately need a safe space, or don't understand sarcasm, KARE is going to be a very tough environment for you. Why Join Us?
- Be part of a mission-driven team improving quality of life for seniors across the country
- Shape the go-to-market strategy and operational foundation for a product with significant growth potential
- Competitive compensation, benefits, and a flexible work environment
