The posting
About Kasa
Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations.
Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities — and if anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt.
This is a full-time, on-site role based at our property downtown Los Angeles, with no remote or hybrid option.
The Role
Kasa offers flexible accommodations for guests in dozens of markets nationwide. We partner with multifamily and hospitality property owners to offer various unit types in our portfolio, including short-term rental apartments, apart-hotels, and traditional hotel rooms across price and luxury tiers. The Sales Manager is a role that will be laser-focused on gaining corporate and group business who will use Kasa as their preferred accommodations for our properties throughout (Single Market/Property).
The Sales Manager will work closely with our Operations, Sales, Marketing and Revenue management team. This individual will also interact directly with our property partners.
This position is based in (Single Market/Property). You will be responsible for the development & execution of a sales strategy for Kasa's properties within the (Single Market/Property) market, targeting all market segments, including business transient, groups, social, and others with a focus on week-day production and driving revenue during shoulder and off-season. An exciting part of this is being instrumental in changing the way corporate and group travelers view the flexible accommodations space.
Your background should demonstrate a commitment to excellence in building strong relationships with corporate accounts, developing, executing, and meeting sales objectives.
About the Team
The Sales team is dedicated to growing revenue at Kasa through all channels, as well as growing Kasa as a distinguished accommodations brand. Our mission is to build a distinctive brand that has direct relationships with guests.
Day in the life of a Kasa Sales Manager
- Like any role at a fast-paced start-up, there is no ‘typical day’, but your primary responsibility will be to drive top-line and ancillary revenue streams by filling need periods for your property with group, business, and SMERF travel. To achieve your goals, you'll be expected to do the following:
- Develop Account & Industry focused Action Plans
- Implement a sales management process to identify and prioritize key customers and prospects
- Develop and sustain long-term relationships with customers
- Have a keen insight into regional conferences, meetings, and events to secure room share for Kasa properties
- Partner with our Revenue Management team to ensure our group rates are competitive
- Produce detailed group resumes and liaise with our operations teams to ensure that group needs are met while onsite
- You will also get to participate in company-wide meetings where we discuss the business, interact with leaders from other departments, and share our ideas to help grow Kasa.
Experience
- 2+ years of sales experience in the hospitality space, with a focus on corporate and extended stay segments
- Broad and comprehensive knowledge of group and business travel segment, including extended-stay business
- Proven ability to negotiate and close deals with accounts of all sizes and from all industries
- You are a data-driven and influential leader with vision and can easily communicate with cross-functional stakeholders
- You have a strong EQ and are able to generate deep empathy with guests, clients and operating team members that enables you to truly listen and implement product feedback
- Travel is part of your DNA and you have a passion for the hospitality industry and providing an amazing guest experience
Plus if...
- You have previously worked in hotel sales in (Single Market/Property)
- You have working knowledge and understanding of hotel revenue management
In one year, you will succeed at Kasa by having:
- Built a strong portfolio of corporate and group partners who deliver ~5%+ of Kasa revenue in (Single Market/Property)
- Established a structured sales process bringing repeatable business
- Identified and improved the salability of our properties in the region
- Become a respected leader and thought partner by the Kasa leadership team and other departments you interact with
Curious about the Kasa experience? Save when you book on kasa.com!
Benefits
- Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.
- The Pay: The Pay: The starting base pay range for this role is between $75,000 and $80,000 and is set based on multiple considerations, including business needs, market demands, talent availability, experience, and unique skills and attributes. This role is also eligible for a discretionary performance-based incentive, with a target opportunity of 15% or more of base pay and accelerators that can significantly increase total earnings for top performers. Incentive awards are determined at Kasa's discretion based on individual and business performance and are not guaranteed. The base pay range and incentive plan are subject to change and may be modified. This role may also be eligible for equity, perks, benefits, and Kasa Travel Credits.
- Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the value growth that our collective hard work creates.
- Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it’s not disruptive to their work.
- 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too.
- Health Coverage: We’ve invested in comprehensive health insurance options to help when you need it most.
- Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, cell-phone reimbursement, home office stipend, and more!
Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need.
Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here.
Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team.
A Note on Recruiting & Job Scams
The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.
