The posting
Job Description
Position: Head of Sales Supply Chain, Logistics & BPO Services
Level: Senior Management
- Reports to: Chief Executive Officer
- Indirect report to: Chief Operating Officer
- Direct reports: Sales team
Objective
Lead and execute the sales strategy across a diverse business portfolio, including warehouse leasing, logistics and transportation services, BPO/call center solutions, fuel and lubricant products, vehicle insurance, and IoT transport monitoring devices. This role is responsible for driving sustainable revenue growth, customer acquisition, and long-term strategic alignment of commercial operations.
Key Responsibilities
- Develop and implement strategic sales plans to achieve revenue targets and business growth.
- Lead, coach, and manage the sales team to ensure high performance and professional development.
- Identify and capitalize on new business opportunities across multiple product and service lines.
- Build and maintain strong relationships with clients, ensuring satisfaction, retention, and long-term partnerships.
- Collaborate with product, operations, and finance teams to deliver tailored client solutions.
- Monitor and analyze sales performance, conduct forecasting and pipeline reviews, and report to senior leadership.
- Represent the organization in key negotiations with strategic clients, partners, and stakeholders.
Key Challenges
- Creating a unified sales approach across diverse product lines and customer profiles.
- Sustaining strong revenue growth while optimizing cost efficiency.
- Managing complex, long-term sales cycles and strategic partnerships.
- Balancing short-term wins with long-term strategic growth and recurring revenue.
Key Measurements
- Sales revenue by product/service line.
- Customer acquisition and retention rates.
- Gross margin by service category.
- Sales pipeline coverage and conversion rate.
- Number of new strategic accounts signed.
- Client satisfaction and Net Promoter Score (NPS).
Job Requirements
- Bachelors or Masters degree in Business, Marketing, Logistics, or related fields.
- 810 years of experience in sales or commercial leadership, preferably within logistics, supply chain, or B2B services.
- Proven leadership in managing cross-functional sales teams.
- Strong commercial acumen with expertise in deal structuring, pricing, and customer solutions.
- Excellent communication, negotiation, and stakeholder management skills.
- Proficiency in digital tools such as WMS, TMS, and ERP for data-driven decision-making.
- In-depth understanding of supply chain risk management, resilience planning, and market dynamics.
Key Competencies
- Strategic Sales Leadership
- Customer Relationship Management
- Commercial Acumen & Financial Literacy
- Team Development & Coaching
- Negotiation & Deal Management
- Cross-Functional Collaboration
- Growth Mindset & Business Development
Working Relationships
Internal: CEO, COO, CFO, business unit leaders, marketing, finance, and operations teams.
External: Strategic clients (B2B & B2C), partners, investors, vendors, and service providers.



