The posting
Key Responsibilities
HR Operations & Service Delivery
- Lead People Operations covering HR services, employee lifecycle, administration, and employee support
- Ensure accurate and timely HR processes (onboarding, offboarding, contracts, employee records)
- Establish service standards to enhance employee experience and HR responsiveness
Recruitment & Workforce Planning
- Lead Talent Acquisition for manufacturing, technical, corporate, and leadership roles
- Partner with business leaders on manpower planning, role requirements, and hiring criteria
- Oversee sourcing strategies, competency-based interviews, assessments, and selection
- Strengthen employer branding through campaigns, social media, job fairs, and academic partnerships
- Monitor recruitment KPIs (time-to-fill, cost-per-hire, quality-of-hire, candidate experience)
- Build talent pipelines for critical and technical positions
Compensation, Benefits & Compliance
- Oversee monthly C&B operations, governance, and internal controls with Finance
- Manage compensation structures, benefits, incentives, and HR policies
- Ensure compliance with labor laws, regulations, ISO standards, and company policies
HRIS & Digital Transformation
- Lead HRIS / cloud-based system implementation and optimization
- Ensure data accuracy, role-based access, and reliable reporting
- Enhance digital HR services (self-service, workflows, approvals, automated reports)
- Utilize HR analytics to provide workforce insights and trends
Employee Relations & HR Governance
- Manage employee relations, grievance handling, and disciplinary processes
- Strengthen HR governance, employment contracts, DOA alignment, and policy standardization
- Support labor law compliance, government liaison, and audit readiness
People Operations Strategy & Continuous Improvement
- Develop People Operations roadmap focused on efficiency and digitalization
- Lead process improvement initiatives to reduce errors and enhance employee experience
- Collaborate with Talent Management and TA teams across the employee lifecycle
Data, Reporting & Risk Management
- Oversee HR data governance, privacy, audit trails, and system controls
- Provide accurate HR reports, dashboards, and insights to leadership
- Ensure HR processes meet internal audit, external audit, and ISO requirements
Qualifications
- Bachelors or Masters degree in HR, Business Administration, or related fields
- 3–5 years of experience in HR Operations, People Operations, C&B, HRIS, or Shared Services
- Minimum 3 years in a managerial or supervisory role
- Strong knowledge of Thai labor law and HR compliance in manufacturing/industrial environments
- Experience in HR digital transformation and HRIS implementation (cloud-based preferred)
- Strong analytical, process-oriented, and problem-solving skills
- Excellent leadership, stakeholder management, and communication abilities
- High integrity, attention to detail, and commitment to operational excellence



