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Open nowFirst seen 4 days ago

HR Operation Manager

Kate Worthington706 open roles

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Your applicationOpen nowHR Operation ManagerKate Worthington
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Key Responsibilities

HR Operations & Service Delivery

  • Lead People Operations covering HR services, employee lifecycle, administration, and employee support
  • Ensure accurate and timely HR processes (onboarding, offboarding, contracts, employee records)
  • Establish service standards to enhance employee experience and HR responsiveness

Recruitment & Workforce Planning

  • Lead Talent Acquisition for manufacturing, technical, corporate, and leadership roles
  • Partner with business leaders on manpower planning, role requirements, and hiring criteria
  • Oversee sourcing strategies, competency-based interviews, assessments, and selection
  • Strengthen employer branding through campaigns, social media, job fairs, and academic partnerships
  • Monitor recruitment KPIs (time-to-fill, cost-per-hire, quality-of-hire, candidate experience)
  • Build talent pipelines for critical and technical positions

Compensation, Benefits & Compliance

  • Oversee monthly C&B operations, governance, and internal controls with Finance
  • Manage compensation structures, benefits, incentives, and HR policies
  • Ensure compliance with labor laws, regulations, ISO standards, and company policies

HRIS & Digital Transformation

  • Lead HRIS / cloud-based system implementation and optimization
  • Ensure data accuracy, role-based access, and reliable reporting
  • Enhance digital HR services (self-service, workflows, approvals, automated reports)
  • Utilize HR analytics to provide workforce insights and trends

Employee Relations & HR Governance

  • Manage employee relations, grievance handling, and disciplinary processes
  • Strengthen HR governance, employment contracts, DOA alignment, and policy standardization
  • Support labor law compliance, government liaison, and audit readiness

People Operations Strategy & Continuous Improvement

  • Develop People Operations roadmap focused on efficiency and digitalization
  • Lead process improvement initiatives to reduce errors and enhance employee experience
  • Collaborate with Talent Management and TA teams across the employee lifecycle

Data, Reporting & Risk Management

  • Oversee HR data governance, privacy, audit trails, and system controls
  • Provide accurate HR reports, dashboards, and insights to leadership
  • Ensure HR processes meet internal audit, external audit, and ISO requirements

Qualifications

  • Bachelors or Masters degree in HR, Business Administration, or related fields
  • 3–5 years of experience in HR Operations, People Operations, C&B, HRIS, or Shared Services
  • Minimum 3 years in a managerial or supervisory role
  • Strong knowledge of Thai labor law and HR compliance in manufacturing/industrial environments
  • Experience in HR digital transformation and HRIS implementation (cloud-based preferred)
  • Strong analytical, process-oriented, and problem-solving skills
  • Excellent leadership, stakeholder management, and communication abilities
  • High integrity, attention to detail, and commitment to operational excellence
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