The posting
Key Responsibilities:
Product & Visual Merchandising
- Continuously build strong product knowledge to confidently support sales.
- Follow collection training, visual merchandising (VM) guidelines, and store presentation standards.
- Support daily shop floor operations, including stock management, replenishment, and general maintenance.
- Assist with merchandise handling processes such as deliveries, returns, and stocktakes.
Performance & Market Awareness
- Meet and exceed individual and store sales targets (KPIs).
- Stay updated on competitor activities, market trends, and customer preferences to drive business opportunities.
Customer Service & CRM
- Deliver a premium and customer-centric shopping experience.
- Support the team with customer transactions, complaint handling, and CRM data input and management.
Processes & Systems
- Efficiently use business tools and technology to support operations.
- Follow all company policies, including health and safety regulations, operational procedures, and uniform standards.



