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Open nowPosted 57 days ago

Field Account Engineer – BAS / HVAC

Keedian2 open roles

Where
Mexico
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Your applicationOpen nowField Account Engineer – BAS / HVACKeedian · Mexico
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This job: posted 57 days ago

The posting

Keedian (formerly Tutenlabs) is transforming how buildings operate — combining technology implementation, AI-powered optimization, and managed services to help multi-site organizations cut costs, reduce emissions, and move from reactive fixes to predictive performance.

Our vision is clear: a future where buildings run autonomously, so our clients can focus on what matters most.

Location: Mexico (priority for candidates based in Mexico City, Puebla, Monterrey, Guadalajara )

Travel: This role requires approximately 30% travel to US. Travel is typically planned well in advance to allow for personal planning and, in almost all cases, occurs Monday through Friday, with weekends at home.

Visa: Must currently hold, or be able to obtain prior to employment, a valid U.S. B1/B2 Visitor Visa for business travel to the United States.

What this role is about

We’re looking for a highly hands-on Field Account Engineer to support the execution, troubleshooting, optimization, and long-term reliability of Building Automation Systems (BAS) across multiple client sites.

This role sits at the intersection of:

  • BAS controls
  • HVAC operations
  • field execution
  • client support
  • system optimization

You’ll work directly with commercial buildings, control systems, field devices, integrations, vendors, and client facility teams to ensure systems actually perform in real-world environments.

This is not a passive engineering role. The work is operational, fast-moving, and execution-heavy.

You’ll be expected to:

  • troubleshoot real problems
  • respond to field issues
  • support deployments and upgrades
  • coordinate execution
  • improve system performance
  • and help clients keep critical building operations running

You’ll work closely with:

  • Project Managers
  • Implementation teams
  • Customer Success
  • Vendors and subcontractors
  • Client facility and operations teams

If you enjoy solving technical problems, working close to the field, and taking ownership of operational outcomes — this role is for you.

Responsibilities

  • Troubleshoot and repair BAS/DDC systems across client sites
  • Support commissioning, deployments, upgrades, and system integrations
  • Diagnose HVAC controls, communication, and performance issues
  • Support BAS programming and configuration activities
  • Coordinate field execution with vendors and project teams
  • Serve as a technical point of contact for clients
  • Document field activities, system changes, and resolutions
  • Identify operational risks and system improvement opportunities

Requirements

We are looking for a strong technical profile with real field execution experience:

  • 5+ years of experience in BAS, HVAC controls, EMS, or related environments. Hands-on experience with Tridium Niagara / Niagara N4 (is a "must have"), including system configuration, programming, commissioning, and troubleshooting
  • Hands-on experience with:troubleshooting commissioning controls programming system integrations field service operations
  • Strong understanding of:HVAC systems DDC controls BAS architectures system diagnostics
  • Ability to read electrical diagrams and control schematics
  • Strong troubleshooting and root cause analysis skills
  • Comfortable operating independently in fast-moving environments
  • Strong ownership mindset and execution focus
  • Valid driver’s license and willingness to travel frequently across the U.S.

Nice to have

  • Experience coordinating vendors, subcontractors, or small field teams
  • Ability to lead technical discussions and drive execution across multiple stakeholders
  • Experience supporting multi-site operations or large client portfolios

Benefits

💻 Company equipment

⏰ Flexible schedule

🍰 Day off on your birthday

🌴 PTO

💊 Health insurance plan

🏠 Moving day off

🎓 Support for professional development and training

👥 Referral program

If this sounds like the kind of role where you can solve real operational problems, work directly with building systems, and make a visible impact across large-scale environments — we’d love to meet you. 💙

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