The posting
Keeper Security is hiring a strategic and detail-oriented Manager, GTM Governance to establish, manage and continuously improve governance processes across the go-to-market organization. This role will help ensure that GTM programs, policies, workflows and operating rhythms are clearly defined, consistently executed and aligned with Keeper’s broader business objectives. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago.
Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for establishing GTM operational guardrails, enforcing standard operating procedures and Rules of Engagement, and maintaining data integrity to support scalable revenue growth..
About Keeper
Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com.
About the Role
The Manager, GTM Governance will serve as a strategic partner to go-to-market leadership, establishing the processes, operating standards and accountability mechanisms needed to support scalable growth. You’ll keep Keeper’s CRM clean and ensure GTM processes are consistently followed, owning the standards, rules and data quality scorecard that forecasting, territory planning and incentive compensation depend on. You’ll join at an important time as new territories and a new Renewals team go live, when strong governance and reliable data quality matter most. The ideal candidate combines strong organizational and analytical skills with excellent communication, project management and stakeholder management abilities.
Responsibilities
- Enforce GTM governance standards, Rules of Engagement, process documentation and the metrics dictionary in partnership with Revenue Strategy
- Run the monthly CRM data quality score, address root causes and maintain accurate ownership, required fields, duplicate records and account hierarchies
- Manage account moves and territory changes within established SLAs and maintain accurate Strategic, Public Sector and MSP account designations
- Lead GTM governance meetings, business reviews and operating cadences, including decision tracking, risk management and follow-up
- Audit compliance with core GTM processes and the Rules of Engagement, including exceptions and corrective actions
- Partner with Revenue Systems & Tools to implement validation rules and automation that prevent inaccurate data at the source
- Lead partner and channel data quality initiatives with Partner Operations and the channel-focused analyst
- Develop reporting and dashboards that provide visibility into data quality, process performance, business risks and operational trends
- Coordinate cross-functional GTM initiatives, planning cycles and organizational reviews from strategy through execution
- Drive continuous improvement by gathering stakeholder feedback, improving accountability and presenting recommendations to GTM leadership
Requirements
- 6+ years of experience in Revenue Operations, Sales Operations, CRM data governance or GTM data management within a B2B SaaS organization
- Deep knowledge of the Salesforce data model, including accounts, hierarchies, ownership and territories
- Hands-on experience with Data Loader, deduplication, enrichment and other CRM data management tools
- Demonstrated ability to create clear data standards, operating procedures and process documentation that drive adoption
- 2+ years of experience leading and developing analysts, with the ability to uphold standards while influencing senior stakeholders
- Strong understanding of GTM data quality, governance, reporting and operational controls
- Strong analytical, project management and problem-solving skills, with the ability to translate complex information into clear recommendations
- Excellent communication and stakeholder management skills, with the ability to collaborate across multiple functions and organizational levels
- Highly organized, detail-oriented and capable of exercising sound judgment in a fast-paced environment
- Experience with Salesforce, business intelligence and project management tools; cybersecurity experience and a related bachelor’s degree are preferred
Benefits
- Medical, Dental & Vision (inclusive of domestic partnerships)
- Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
- Voluntary Short/Long Term Disability Insurance
- 401K (Roth/Traditional)
- A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Classification: Exempt
Keeper Candidate Privacy Notice
This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).
1. Data We Collect
Information You provide:
- Contact details, CV/resume, cover letter
- Employment history, qualifications, work eligibility
- Application responses and uploaded documents
Information We generate:
- Interview notes, assessments, communications
- Scheduling information
Information From Others:
- Recruiter/referral information who submit your profile
- References (with your consent, before final offer)
- Public professional profiles
- Background verification (post offer)
Voluntary Diversity and Equal Opportunity Information
- We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements
2. How We Use Your Data
- Assess your application and suitability
- Manage interviews and recruitment workflow
- Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
- Comply with employment law obligations
3. Legal Basis
- Legitimate Interests (recruitment management, security and integrity of the hiring process)
- Contracting steps (for progressed candidates)
- Legal and regulatory compliance obligations; explicit consent where required
4. Who We Share Information With
Internal:
- HR, hiring managers, interviewers*, IT support for system administration
*Note - diversity and equal opportunity data is not shared with hiring managers.
Third Parties:
Service providers who assist with:
- Applicant tracking, recruitment systems and assessment providers
- Background verification vendors (post offer)
- Recruitment agencies (where applicable)
- Tools to support communication, collaboration and to securely store your data
Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.
5. International Transfers
Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.
6. Security
We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.
7. Retention
We keep your data for 24 months from your last application activity, then delete or anonymize it.
Exceptions:
- You opt into our talent database for further retention by providing consent (extended retention)
- You're hired (transfers to employee records)
8. Your Rights
You have the following rights and can contact us at the email below to exercise them:
- Access, correct, or delete your data, subject to applicable law and retention requirements
- Object to or restrict processing
- Withdraw consent (where applicable)
- Request data portability
- Lodge a complaint with your data protection authority
If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law.
When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.
9. Automated Decisions
Keeper does not make hiring decisions using solely automated processing.
10. Contact - Candidates can send privacy questions to: [email protected]
