The posting
At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.
About the Position
The return goods clerk is responsible for processing. documenting, and coordinating returned products to ensure compliance with company procedures, Inventory accuracy and proper product handling. This role ensures all returned goods are identified, documented, segregated and processed appropriately while maintaining accurate records and communication with internal departments and external partners.
Functions
- Process returned goods authorizations (RGA's) accurately and in a timely manner.
- Review returned products and accompanying paperwork to ensure all required documentation is complete and accurate.
- Maintain designated RGA staging areas in an organized manner to prevent product from being mixed with regular inventory or return-to-stock materials.
- Identify and report discrepancies missing paperwork damaged products and improperly returned merchandise.
- Ensure refused product unplanned returns and return to stock materials are handled according to established procedures.
- Coordinate with Customer Service, Transportation inventory control quality and other departments to resolve return related issues.
- Maintain a clean organized and safe work area.
- Perform other duties as assigned.
Qualifications
- High School or GED required; associate degree or two years of equivalent experience preferred.
- Experience in a warehouse or distribution environment. Based on the site, industry specific (i.e. food grade) experience may be required.
- Experience using SAP for inventory transactions and warehouse operations preferred.
- Basic computer skills including Microsoft Office (i.e. Outlook, Word, Excel and PowerPoint)
- Attention to detail
- Pass Background and Drug screen
Competencies
- Action Oriented – Taking on new opportunities and touch challenges with a sense of urgency, high energy, and enthusiasm.
- Collaborates – Building partnerships and working collaboratively with other to meet shared objectives.
- Decision Quality – Making good and timely decisions that keep the organization moving forward.
- Optimize Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Situational Adaptability – Adapting approach and demeanor in real time to match the shifting demands of different situations.
Travel Requirements
- No Travel Requirements
Disclosures
- For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/
- The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
- Per company policy, all internal job postings expire 14 days from the date they are posted.
Benefits offered:
- Medical insurance including HSA, HRA and FSA accounts
- Supplemental insurance including critical illness, hospital indemnity, accidental injury
- Dental Insurance
- Vision Insurance
- Basic Life and Supplemental Life
- Short Term and Long Term Disability
- Paid Parental Leave
- 401(k)
- Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
- Employer Paid Holidays- 10 days
Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.
Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.
Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal’ posting. https://www.eeoc.gov/poster For California residents please enter or copy/paste the address below into your address bar
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy. https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/



