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Open nowPosted 51 days ago

Kliendikogemuse assistent

keskosenukaiestonia16 open roles

Where
Tallinn, Estonia
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Your applicationOpen nowKliendikogemuse assistentkeskosenukaiestonia · Tallinn, Estonia
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7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 51 days ago

The posting

Peamised tööülesanded:

  • K-rauta klientidele kõrgetasemelise ja positiivse kliendikogemuse pakkumise tagamine;
  • kliendikogemuse parandamisega seotud projektide ja tegevuste juhtimine ning koordineerimine;
  • igapäevase koostöö ja infovahetuse korraldamine kõnekeskusega;
  • kliendikogemust puudutavate andmete kogumine ja analüüsimine ning regulaarsete aruannete koostamine (nt NPS, testostud).

Sobid hästi, kui Sul on:

  • tugev kliendikesksus ning varasem kokkupuude klienditeeninduse või kliendikogemuse valdkonnaga;
  • suurepärane suuline ja kirjalik väljendusoskus ning praktiline ja tegus „teeme ära“ hoiak;
  • väga hea eesti keele oskus ning vähemalt kesktasemel inglise keele oskus nii suuliselt kui ka kirjalikult;
  • head arvutioskused ning oskus kasutada Excelit, Wordi ja teisi Microsoft Office’i programme;
  • B-kategooria juhiluba ning valmisolek tööga seotud sõitudeks.

Omalt poolt pakume:

  • mitmekülgse ja vastutusrikka rolli rahvusvahelises ettevõttes;
  • sporditoetuse;
  • tasustatud teise haiguspäeva;
  • töötajatele mõeldud soodustused;
  • toetuse oluliste elusündmuste korral;
  • toetava ja ühtehoidva kollektiivi;
  • võimaluse professionaalselt areneda ja uusi oskusi omandada.

Soovime alustada valikuprotsessiga kandideerimisperioodi jooksul, seega rõõmustame, kui kandideerid juba täna!

Töö tüüp: täistööaeg.

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