Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted yesterday

CIAM Product Manager - Capabilities & Intelligence

KeyBank568 open roles

Where
Brooklyn OH
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCIAM Product Manager - Capabilities & IntelligenceKeyBank · Brooklyn OH

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on KeyBank's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. KeyBank postings stay open a median of 11 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted yesterday

KeyBank median: 11 days open

The posting

Location:

4910 Tiedeman Road, Brooklyn Ohio

Job Summary

The Client Identity and Access Management (CIAM) Product Manager – Capabilities & Intelligence will lead the execution of KeyBank’s CIAM strategy through ownership of the capabilities, intelligence services, and fraud-detection tools that support authentication across client channels.

This role is responsible for maximizing the effectiveness of KeyBank’s authentication intelligence ecosystem by serving as the product owner and subject matter expert for CIAM capabilities including device intelligence, behavioral analytics, session monitoring, fraud telemetry, and authentication intelligence tooling.

The individual will partner closely with Fraud, Security, Data & Analytics, Technology, and channel-aligned Product Managers to continuously improve fraud detection effectiveness, reduce unnecessary authentication friction, and deliver data-driven insights that inform CIAM roadmap decisions.

This role serves as the bridge between authentication, fraud, and analytics by translating evolving attack patterns and intelligence signals into actionable authentication controls and measurable business outcomes.

Key Responsibilities

Execute the CIAM Program & Standards

· Execute the CIAM program and standards through the implementation and optimization of authentication intelligence capabilities.

· Support annual review and attestation of CIAM capabilities as required to maintain compliance with the CIAM program and standard.

· Ensure CIAM capabilities remain aligned with enterprise fraud, security, risk, and client-experience objectives.

Own Authentication Intelligence & Fraud-Detection Capabilities

· Serve as product owner and subject matter expert for device intelligence, behavioral analytics, session monitoring, fraud telemetry, and risk-based authentication controls.

· Develop and maintain the capability roadmap for CIAM tools and supporting services.

· Identify and prioritize opportunities to improve fraud detection, authentication confidence, and client experience.

· Define clear business outcomes, requirements, and acceptance criteria for new or enhanced capabilities.

Own CIAM Tool Effectiveness & Optimization

· Serve as the primary subject matter expert for CIAM intelligence platforms, including LexisNexis

, Memcyco, NuDetect during transition, and future fraud and intelligence capabilities.

· Lead tuning and optimization of detection models, risk policies, signal utilization, and decisioning thresholds.

· Measure and improve detection coverage while reducing false positives and unnecessary client friction.

· Establish an ongoing operating rhythm for platform health, policy review, tuning, testing, and performance validation.

Partner with Fraud & Security Teams

· Analyze account takeover, phishing, impersonation, social engineering, and emerging fraud trends.

· Partner with Fraud Operations, Fraud Strategy, Cyber Defense, and Security teams to understand attack patterns and control effectiveness.

· Translate fraud intelligence into detection policies, authentication controls, enhanced signal use, and orchestration recommendations.

· Support post-event analysis to determine whether relevant signals were available, whether policies performed as intended, and where control gaps remain.

Authentication Metrics, Reporting & Insights

· Partner with CIAM leadership to define and maintain authentication performance metrics that measure security effectiveness, client friction, adoption, reliability, and operational performance.

· Work with Data & Analytics, Technology, and platform teams to establish data requirements, collection methods, reporting pipelines, and consumable dashboards.

· Analyze trends and generate actionable insights regarding fraud outcomes, authentication effectiveness, client experience, and adoption of stronger authentication methods.

· Use metrics and insights to recommend roadmap priorities, control improvements, and investment decisions.

Intelligence & Data Utilization

· Drive the operational use of intelligence generated by CIAM platforms.

· Develop use cases leveraging device correlation, identity correlation, link analysis, threat intelligence, and authentication telemetry.

· Partner with Fraud, Cyber Defense, and data teams to improve visibility into potentially malicious devices, infrastructure, sessions, and attack patterns.

· Help ensure relevant data is accessible, understandable, and suitable for investigation, trend analysis, and decision support.

Vendor Partnership & Capability Planning

· Act as the day-to-day product subject matter expert for CIAM capability vendors while CIAM leadership retains overall vendor relationship ownership.

· Maintain awareness of product roadmaps, emerging capabilities, model enhancements, and planned releases.

· Translate vendor capabilities into internal use cases, adoption plans, and measurable outcomes.

· Partner with CIAM leadership on product evaluations, roadmap alignment, and strategic planning.

Integration with Authentication Orchestration

· Ensure CIAM intelligence signals are effectively integrated into authentication flows and real-time decisioning.

· Partner with the Transmit squad and channel Product Managers to translate intelligence into actionable responses such as allow, monitor, step-up, restrict, or block.

· Bring capability and intelligence demand through the CIAM Product Council for prioritization before work enters the Transmit backlog.

· Support reusable, cross-channel patterns rather than channel-specific one-off implementations whenever practical.

Required Qualifications

· Bachelor’s degree in Business, Technology, Cybersecurity, Data Analytics, or a related field; equivalent experience will be considered.

· 5+ years of experience in product management, identity and access management, fraud prevention, cybersecurity, digital identity, analytics, or a related discipline.

· Experience working with authentication technologies, fraud-detection solutions, identity intelligence platforms, or risk-decisioning capabilities.

· Strong understanding of authentication, identity verification, account takeover prevention, risk-based authentication, and fraud-detection concepts.

· Experience translating business, fraud, and security objectives into product requirements and measurable outcomes.

· Strong analytical, problem-solving, communication, and cross-functional collaboration skills.

· Ability to influence teams and drive outcomes without direct authority.

Preferred Qualifications

· Experience with fraud-detection or authentication-intelligence solutions such as LexisNexis ThreatMetrix, BioCatch, iovation, Memcyco, or comparable platforms.

· Experience tuning fraud policies, thresholds, rules, or detection models and evaluating false-positive and false-negative tradeoffs.

· Experience with authentication metrics, data analytics, dashboarding, link analysis, and performance measurement.

· Familiarity with authentication orchestration and Agile product delivery.

· Experience in financial services or another highly regulated environment.

· Knowledge of digital banking, commercial banking, branch, and contact-center authentication patterns.

Success Profile

The ideal candidate is a highly analytical, technically informed product leader who combines fraud, identity, and data-driven decision-making to improve authentication outcomes across the enterprise.

This individual is equally comfortable reviewing attack patterns, tuning detection policies, analyzing authentication metrics, engaging with vendors, and partnering with technology teams to ensure capabilities deliver measurable value.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $71,000.00 - $125,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 11/12/2026

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [email protected].

#LI-Remote

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against KeyBank's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on KeyBank's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    KeyBank's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.