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Customer Advocate Management Trainee

kiaofoldsaybrook7 open roles

Where
New London, CT
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Your applicationOpen nowCustomer Advocate Management Traineekiaofoldsaybrook · New London, CT
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  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: first seen 3 hours ago

The posting

Customer Advocate Management Trainee

Whether you see yourself in sales, as a Sales Manager, Service Manager, Finance Manager, or a Used Car Manager, as a Customer Advocate manager in training, you can count on a career path with a clear beginning and an open end that’s full of opportunities. With training, development, mentoring, and a culture of promotion from within, you’ll always be progressing in your career. A come interview with a manager who started their career as a Customer Advocate.

  • $55,000-$85,000
  • Work with the latest technology
  • Health, Dental, and Vision insurance
  • Paid vacation time
  • 401 (k) with up to 5% employee contribution
  • Betterhelp online Therapy

Job Duties:

  • Navigate clients through the sales process, establishing trust and selling value throughout
  • Assist customers in selecting a vehicle by asking questions and listening carefully to their responses
  • Direct clients to online tools available for reviewing vehicle options, packages, features
  • Prepare & present demo vehicles so latest technology is enabled & ready for display (Bluetooth, navigation, green fuel options, hybrid tools, etc.)
  • Explain product performance and benefits
  • Describe all optional equipment available for customer purchase
  • Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles
  • Work closely with Sales Manager on pricing tiers associated with different model & their respective technology options
  • Prepare email collateral for clients in anticipation of scheduled appointments, making sure clients are informed before they walk into the dealership

Job Requirements:

  • College degree
  • Strong written and verbal communication skills
  • Able to build relationships with associates and clients, establishing long-term partnerships
  • Outgoing and inviting personality, able to establish trust quickly
  • Driven to achieve and to service clients
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