The posting
Job Summary The Market Leader has primary responsibility for leading, organizing and managing all aspects of Kidder Mathews’ property management business in the assigned regional office. Primary areas of responsibility include a) direct, operational day-to-day management of selected client assets / portfolios and staff; b) developing, directing, training and motivating professional, administrative and technical personnel; and c) identifying and developing new business opportunities, with an emphasis on profitability of the regional office.
Essential Functions
Manage and lead a team which may include Property Manager(s), Administrative Assistant(s), Operation Manager (s), Portfolio Administrator(s) and Portfolio Assistant(s) including recruitment, onboarding, supervision, scheduling, training, development, evaluation and disciplinary action of employees Provide coaching, direction and leadership to employees in order to achieve company and client results Promote and maintain a positive working environment in alignment with Kidder Mathews values and culture Prioritize issues and opportunities and deploy appropriate resources for resolution or fulfillment Develop and maintain trustworthy, positive, productive, value-added and collaborative relationships with external clients (existing and potential) and internal clients and stakeholders (e.g. brokers, appraisers, property managers, accounting, corporate staff, executives, etc.) Proactively and consistently incorporate asset management principles, analysis and considerations (e.g. lease terms, financing, return-on-investment, hold-sell, regulatory, reporting, entitlement, legal, etc.) into portfolio management responsibilities to enhance client asset value and staff development Management of commercial property operations, contract administration, lease administration, accounting, budgeting, performance analysis, tenant relations, reporting and capital investment across asset classes including industrial, office and retail Keep current of the market(s) served by the assigned office: assets; owners; users; tenants; agencies; brokers; economics; etc. Actively support process improvements within PM Division designed to increase efficiency and expand capacity Develop and grow profitability of the assigned office and incorporate those elements in delivering value for external clients and internal stakeholders Ensure compliance with Kidder Mathews processes and procedures and with statutory requirements Administer Property Management Agreements, to include tracking renewal and expiration dates, fee increases, report and budget due dates, etc. Prepare annual corporate operating budget for assigned portfolio; review, edit and finalize annual corporate budgets for direct reports Review and collect receivables from clients Review monthly operating statements for assigned portfolio(s) Identify and capture new business, referral or consulting opportunities Participate and attend Kidder Mathews corporate events including those held by other divisions (ie: Valuation, Brokerage)
Other Functions
Perform other duties or projects as requested
Essential Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
Bachelor’s Degree or a combination of education and experience Real Estate License required
EXPERIENCe REQUIRED
7+ years Commercial Property Management experience 2+ year supervisory experience
Required Knowledge
Strong knowledge of processes and procedures typically applied in Commercial Property Management
Skills and Ability
Ability to work with minimal supervision and lead by example Strong computer skills (MS Excel, Word, PowerPoint, Outlook) Good communication and organizational skills. Ability to build relationships with clients, vendors and internal partners Ability to provide excellent customer service Ability to speak, write and understand English Demonstrated ability to read, understand and abstract leases and contracts Demonstrated ability to recognize high quality maintenance work Demonstrate ability to understand and problem-solve financial documents Professional communication etiquette with good oral and written communication skills Accurate, attentive, detail oriented, with strong analytical skills Demonstrated financial analysis skills Demonstrated understanding of the budgeting process Demonstrated ability to function in a team environment and proactively problem solve Ability to work outside of normal office hours to meet various deadlines Ability to prioritize and organize workload in order to meet daily, weekly and monthly deadlines Demonstrated ability to follow through and complete tasks Willingness and demonstration of professional development and continual learning Ability to travel within assigned market area, with occasional travel by airplane to distant locations Must have working vehicle, valid driver license and current auto insurance
Work Environment
This is a standard office environment with standard office noise like talking, office equipment, etc. In addition, this position may travel to and visit properties sites and tenant locations in various settings which can be industrial in nature with loud noises and mild fumes.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk and hear. This position is rarely active but may require standing, walking, bending, kneeling, stooping, ladder climbing and crouching. The employee must frequently sit and use a computer for long periods of time. Specific vision abilities are required to do this job including close vision. The employee must be able to drive for short to moderate distances and/or times. The employee must often walk through the outdoors and various terrain environments. The employee may be required to access building roof and mechanical areas.
Supervisory Responsibilities
Has supervisory responsibilities for up to 20 direct and/or indirect reports including Property Managers, Operation Managers, Associate Property Managers, Portfolio Assistants, Portfolio Administrators and Administrative Assistants. Has indirect supervisory responsibilities for Building Engineers.
