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Junior Floorwalker Mobile (iOS/Android) 80-100%

Kidston People GmbH

Where
Aarau, AG, Switzerland
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Your applicationOpen nowJunior Floorwalker Mobile (iOS/Android) 80-100%Kidston People GmbH · Aarau, AG, Switzerland
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Kidston People GmbH's own form.

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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted today

The posting

Aufgaben: • Direkte Unterstützung der Mitarbeitenden vor Ort bei Fragen rund um Dienstsmartphones (iOS und Android) • Einrichtung und Konfiguration von Smartphones im Unternehmensumfeld • Installation und Überprüfung von MDM-Profilen, Unternehmens-Apps, Zertifikaten sowie Einrichtung von WLAN, VPN, E-Mail und Microsoft Teams • Unterstützung bei der Inbetriebnahme und beim Austausch von mobilen Geräten • Analyse und Behebung typischer Anwenderprobleme wie: - E-Mail-Synchronisation - Push-Benachrichtigungen - Microsoft Teams - App-Probleme - Profil- oder Konfigurationsfehler • Triage und Eskalation komplexerer Anliegen an den 2nd Level Support • Dokumentation der Supportfälle im Ticketsystem • Unterstützung bei Rollouts und mobilen Arbeitsplatzprojekten • Erstellung bzw. Aktualisierung von einfachen Anleitungen und Checklisten • Verständliche Unterstützung und Schulung von Mitarbeitenden im persönlichen Kontakt oder in kleinen Gruppen

Anforderungen: • Gute Kenntnisse von iOS und Android im Unternehmensumfeld. • Erfahrung mit Microsoft 365 Mobile (Outlook, Teams, OneDrive) • Grundverständnis von Mobile Device Management (z. B. Microsoft Intune oder vergleichbare Lösungen) • Kenntnisse der grundlegenden Smartphone-Konfiguration (E-Mail, Kalender, Kontakte, WLAN, VPN, Gerätesicherheit) • Erfahrung mit Ticketsystemen (SerivceNow) und IT-Support-Prozessen • Verständnis für IT-Service- und Eskalationsprozess • Sehr gute Deutschkenntnisse in Wort und Schrift (Muttersprache oder mind. Niveau-B2)

Arbeitsort: Aarau Pensum: 80-100% Arbeitsstart: 01.09.2026, befristet auf 3 Monate

Sind Sie auf der Suche nach einer neuen Herausforderung? Dann freuen wir uns auf Ihre Bewerbung!

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