The posting
The IHG Manager in Training (MIT) program is designed for recent college graduates to fast-track your hospitality management career. MITs will initially experience a comprehensive rotation across multiple disciplines within the hotel and/or restaurant operation, and land in a role leading and supervising a team in a set department based on the experiences available at participating properties.
Successful MITs will learn and embody the IHG culture and the culture of their respective hotel brand, develop and take their leadership skills to the next level, and should complete their program ready to step into a management position at similar property. MITs who achieve this may have the opportunity to be placed into a full-time leadership role, based on availability at the completion of their 12-month program.
MITs should expect to work a varied schedule to meet business needs which may include evenings, weekends and/or holidays.
Program Length:
Essential Duties and Responsibilities:
Program Participation & Learning
- Complete structured rotations across multiple departments
- Participate in formal training sessions, workshops, and professional development activities
- Shadow experienced managers to observe leadership techniques and decision-making processes
- Complete any assigned projects and assessments throughout the program duration
Operational Support
- Assist department managers with daily operations and special initiatives
- Support guest services initiatives and maintain high customer satisfaction standards
- Help implement or maintain any operational procedures and quality standards
- Participate in staff meetings, briefings, and planning sessions
Leadership Development
- Gradually assume supervisory responsibilities under management guidance
- Lead small teams or projects as assigned during the program
- Develop conflict resolution and problem-solving skills through real-world scenarios
- Practice coaching and mentoring techniques with team members
Administrative & Analytical Tasks
- Assist with budget planning, cost control, and financial reporting activities
- Support inventory management and procurement processes as needed
- Participate in performance evaluation processes and staff development initiatives
Program Qualification + Experience:
- Applicants must be a recent graduate within the last year; applicants must have earned Bachelor’s Degree or higher in Hospitality Management, Business Administration, or in a related field. A minimum cumulative GPA of 3.0 is required.
- At least 1 -2 years of demonstrated leadership experience through applicable hospitality roles, student-led organizations, community service or a high-end customer service role.
- Strong interpersonal and communications skills.
- Organized; a self-starter.
- Ability to work under pressure, meet deadlines, and function within a dynamic and challenging environment.
- Must be technologically proficient and able to quickly adapt to various internal POS systems and other operational platforms.
Qualifications Requirements:
To achieve success in this role, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: At least 1 - 2 years of demonstrated leadership experience either professionally or within a student-led organization. Applicants must be a recent graduate within the last year; applicants must have earned Bachelor’s Degree or higher in Hospitality Management, Business Administration, or in a related field. A minimum cumulative GPA of 3.0 is required.
Language Skills: Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, report, or schedule form.
Physical Demands: While performing the duties of this job, the employee is constantly required to collate/file, use a keyboard, dial, sit, see, hear, write, and speak. The employee is frequently required to handle (hold, grasp, turn, or otherwise work with hand or hands), finger (picking, pinching, fine manipulation), and walk. The employee is occasionally required to climb stairs, reach, and stand. The employee is moderately required to bend, crouch, kneel, squat, climb ladders, balance, and twist, stretch, push, and pull. The employee is frequently required to lift and/or move up to 10lbs, occasionally lift and/or move up to 25lbs, and minimally lift and/or move up to 50lbs.
Mental Demands: While performing the duties of this job, the employee is constantly required to produce detailed work, use reasoning skills, verbal and written communication, have customer contact, handle multiple concurrent tasks and constant interruptions. The employee may be required to give presentations and occasionally required to use math skills.
Work Environment: While performing the duties of this job, the employee may be moderately exposed to noise and may be occasionally required to use tools/equipment.
Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands.
