The posting
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General Manager (P&L, Sales, Operations) | Hospitality & Recreation
The organization is a leading provider of personalized recreation, lifestyle, and hospitality services, known for its dedication to delivering exceptional experiences. With a strong reputation in the industry, they are currently seeking a qualified candidate for the position of General Manager. This role will lead over 100 staff, and oversee a diverse hospitality portfolio, including sports venues, member clubs, F&B establishments, accommodation, and more. Reporting to the Executives, the ideal candidate will have a proven background in P&L management, a sales-driven mindset, and a comprehensive understanding of operations.
Responsibilities
- Overall management and oversight of the hospitality portfolio, ensuring operational excellence and profitability
- Develop and implement strategic plans to drive sales and revenue growth across all service segments
- Effectively manage the P&L for the portfolio, monitoring financial performance and implementing cost control measures
- Lead and motivate a team of professionals, providing guidance and support to achieve operational objectives
- Foster strong relationships with key stakeholders, including clients, vendors, and partners
- Drive customer satisfaction and loyalty by maintaining high service standards and ensuring exceptional guest experiences
- Stay abreast of industry trends and competition, identifying opportunities for innovation and market expansion
- Collaborate with the executive team to define and execute the long-term vision and goals for the portfolio
Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, or a related field
- Minimum of 15 years of experience in relevant industries and job responsibilities
- Proven track record in P&L management and driving sales in a hospitality or related industry
- Solid understanding of operations within the hospitality sector, preferably with experience in sports venues, member clubs, F&B, and accommodation
- Strong leadership and team management skills, with the ability to inspire and motivate a diverse workforce
- Excellent financial acumen and analytical skills, with the ability to interpret financial data and make informed decisions
- Results-oriented mindset, with a focus on achieving targets and delivering measurable outcomes
- Exceptional communication and interpersonal skills, with the ability to build relationships and effectively collaborate with stakeholders at all levels; Fluency in English and Chinese (Cantonese and Mandarin) is a must
Apply / Refer a Friend
Interested parties, please send your CV / LinkedIn profile to Scarlett Chan at [email protected] or apply directly. Know somebody who might be interested? Share this job with them!
Please note that only shortlisted applicants will be contacted.



