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Open nowFirst seen 6 days ago

Manager, Collections professional, Leading non‑bank property mortgage providers

King Deux Search & Consulting348 open roles

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Your applicationOpen nowManager, Collections professional, Leading non‑bank property mortgage providersKing Deux Search & Consulting
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  6. 58.0%60 days
This job: first seen 6 days ago

The posting

King Deux Search & Consulting is a specialised executive search firm which offers bespoke talent solutions across financial services and commerce. We are committed to not only finding the right opportunity for our candidates but also leaving a legacy that lives on beyond the hiring process.

Follow us at https://www.careers-page.com/kingdeux for updates on the exceptional clients we represent. Stay up-to-date on industry news and get your career consultation scheduled at kingdeux.com

About the Company

King Deux is partnering with one of Hong Kong's leading non‑bank property mortgage providers, a wholly owned subsidiary of a fully SFC-licensed finance listed company. Building on deep mortgage lending expertise and alternative credit investing capabilities, our client is actively scaling its institutional mortgage servicing platform — managing and advising loan portfolios on behalf of both its own balance sheet and third-party institutional owners. We are seeking an experienced collections professional to join this growing platform in a hands-on, high-impact role.

About the Role

  • Perform end-to-end mortgage loan collections across current, delinquent, and non-performing accounts
  • Conduct borrower outreach through reminder calls, follow-ups, and written communications
  • Negotiate repayment plans, restructuring options, and settlement arrangements within approved guidelines
  • Identify early warning signs of potential default and execute timely remedial actions or escalations
  • Manage legal and enforcement proceedings, including property repossession, recovery processes, and shortfall management
  • Coordinate with internal teams across Credit Risk, Legal, Compliance, Operations, and Sales
  • Liaise with external partners including law firms, surveyor firms, property agents, and debt collection agencies
  • Maintain accurate documentation, system records, and ensure full regulatory compliance
  • Contribute to ad hoc projects and platform-wide initiatives as the business continues to grow
  • Candidates with past retail experience are highly welcomed

What You Will Need to Succeed

  • Bachelor's degree in Finance, Business Administration, Accounting, or a related discipline
  • Minimum 10 years of hands-on collections experience within banking or established financial institutions, with preference for mortgage lending backgrounds
  • Strong knowledge of mortgage products, loan documentation, repayment structures, collection processes, and Hong Kong regulatory requirements
  • Proven analytical, reporting, and problem-solving capabilities
  • Excellent communication and negotiation skills with both customers and external stakeholders
  • Familiarity with collection and loan management systems; proficiency in MS Office including Excel, Word, PowerPoint, and Copilot
  • High integrity, detail-oriented, persistent, and able to work independently under pressure
  • Fluent in English and Chinese; Putonghua proficiency is a distinct advantage

How to Apply

Interested parties, please send your CV directly to [email protected] or apply directly.

Please note that only shortlisted applicants will be contacted.

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