Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 10 hours ago

Technical Communications Coordinator

kirby-smithmachineryincftworth10 open roles

Where
Fort Worth, TX
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTechnical Communications Coordinatorkirby-smithmachineryincftworth · Fort Worth, TX

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on kirby-smithmachineryincftworth's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: first seen 10 hours ago

The posting

Who We Are

Kirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in the central United States. We are at the forefront of today’s construction industry growth and have several exciting job opportunities for talented, energized professionals across the region who want to join our #WeAre1KirbySmith family!

Technical Communications Coordinator Benefits

  • Above-Average Industry Pay
  • Comprehensive Benefits Package (including Medical/Dental/Vision)
  • 401K Plans with Company Match
  • Generous PTO Package/Paid Holidays
  • Short/Long Term Disability
  • Growth Opportunities
  • Paid Training
  • Family-Owned and Operated
  • Health and Wellness

Technical Communications Coordinator Position Purpose

Responsible for providing expert technical support to technicians and staff and some technical information to customers. This role involves developing and delivering technical training programs, troubleshooting complex equipment issues, and serving as the liaison between the dealership and the equipment manufacturer. The Technical Communicator ensures that all service staff have the necessary technical knowledge to maintain and repair heavy equipment efficiently and effectively.

Technical Communications Coordinator Essential Functions

  • Communicates and supports the Kirby Smith vision and core values of One Mission, One Plan, One Goal
  • Provides advanced technical assistance for new, used, rental fleet, and customer-owned equipment to technicians regarding heavy equipment diagnostics, maintenance, and repair
  • Serves as the primary contact for resolving complex technical issues that arise in the field or shop
  • Maintains up-to-date knowledge of all equipment models and technologies sold by the dealership
  • Performs root cause failure analysis when needed
  • Assists warrant administration with technical information and merit of claims
  • Monitors and assesses the level of technical proficiency of dealership technicians and staff
  • Provides feedback to technicians and service supervision to help improve technician proficiency
  • Assists in educating to enhance the technical proficiency of the service team
  • Acts as a liaison between the dealership and equipment manufacturers to ensure accurate and timely communication of technical information
  • Assists in preparing and disseminating technical bulletins, service manuals, and other technical documents
  • Supports field technicians by providing over-the-phone and on-site technical guidance when necessary
  • Assists in diagnosing and resolving technical issues in the field to minimize equipment downtime for customers
  • Maintains detailed records of technical issues, solutions provided, and training guidance conducted to identify technicians' deficiencies
  • Documents and reports recurring issues to manufacturers to assist in product improvement
  • Performs other job-related duties as assigned
  • Ensures consistent and reliable on-site attendance

Technical Communications Coordinator Minimum Qualifications

  • High School Diploma or Equivalent
  • Five (5) years of experience in heavy equipment maintenance, repair, or technical support, with two (2) years in a training or technical communicator role
  • Strong technical knowledge of heavy equipment systems and components
  • Proficient in interpreting technical data, operational maintenance, instructions, and parts and service procedural manuals
  • Excellent communication and interpersonal skills
  • Proficient in technical documentation and reporting
  • Ability to read and follow electrical and hydraulic schematics
  • Strong problem-solving, troubleshooting abilities and attention to detail
  • Strong understanding of the importance of safety, with continuous attention to the safety of self and other
  • Proficient with Microsoft Office - Word, Excel, PowerPoint, Outlook, and various web-based applications
  • Ability to travel to various sites, including field locations
  • Ability to work in a fast-paced environment and adapt to changing priorities

Technical Communications Coordinator Physical Requirements

  • Lifting or carrying up to 25 pounds without assistance
  • The ability to drive locally and to sit for long periods

This is considered a Safety-Sensitive position.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against kirby-smithmachineryincftworth's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on kirby-smithmachineryincftworth's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    kirby-smithmachineryincftworth's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.