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Open nowFirst seen 3 days ago

Monitoring Center Operator

Kivon131 open roles

Where
Athens, Attica, Greece
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Your applicationOpen nowMonitoring Center OperatorKivon · Athens, Attica, Greece

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Kivon's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Monitoring Center Operator (24/7 Shifts)

Our 24/7 Monitoring & Management Center in Athens is the operational heart of our services, ensuring continuous supervision, rapid response, and high-quality customer support across multiple advanced systems.

Position Overview

We are looking for responsible, alert, and service-oriented team members to join our 24/7 Monitoring Center in Athens.

This position is ideal for students and graduates who want to gain practical experience in a cutting-edge technology environment, working with CCTV systems, IoT platforms, monitoring tools, and customer support operations.

As a Monitoring Center Operator, you will play a key role in ensuring the smooth operation of our clients' systems by monitoring live alerts, supervising connected devices, supporting customers, and coordinating responses when required.

Key Responsibilities

Monitor and supervise CCTV systems and video surveillance platforms in real time

Monitor IoT devices, sensors, and connected systems through dedicated management platforms

Identify, escalate, and document alerts, incidents, and system anomalies

Provide first-line customer support via phone, email, and digital platforms

Coordinate with technical teams, field teams, and service providers when needed

Maintain accurate records of incidents, events, and actions taken during each shift Follow operational procedures and escalation protocols to ensure service continuity

Support ongoing system performance monitoring and operational reporting

Contribute to maintaining a high standard of service in a 24/7 operational environment

Requirements

Students, recent graduates, or candidates with a first academic degree

Strong sense of responsibility, attention to detail, and ability to stay focused during shifts

Good computer and digital system skills

Ability to work in a shift-based 24/7 environment, including nights, weekends, and holidays when required

Strong communication and customer service skills

Ability to work calmly and efficiently under pressure

Good command of English (written and spoken)

Previous experience in monitoring, customer support, security operations, technical support, or control room environments – an advantage, but not mandatory

What We Offer

Opportunity to work in a high-tech, innovative, and fast-growing international company

Exposure to advanced CCTV, IoT, smart city, and monitoring technologies

A dynamic role with real operational impact

Valuable hands-on experience for students and early-career professionals

Professional training and onboarding

Career growth opportunities in operations, support, and technology environments

A collaborative and professional team atmosphere in our Athens-based Monitoring & Management CenterWho Should Apply

This role is especially suitable for:

University students looking for a flexible and meaningful shift-based job

Graduates interested in technology, operations, customer support, or smart systems

Candidates seeking experience in a modern command-and-control / monitoring environment

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