The posting
Job Description
1. POSITION SUMMARY
Klépierre is seeking a Digital & Innovation Project Manager to lead the deployment of new high-impact projects that support the Group’s transformation and accelerate business growth.
Department: Group Marketing & Digital Operations
Location: Paris — Klépierre Headquarters (with occasional travel required)
Contract Type: Permanent Contract (CDI)
2. RESPONSIBILITIES
Mission 1 — Product Management (≈50%)
- Ensure the rollout and continuous development of currently deployed solutions (including the solution to rent available kiosks and retail media platforms in malls).
- Manage product roadmap execution: requirements gathering, prioritization of enhancements, functional and technical workshops, and coordination with business, technical, and external vendor teams.
- Drive adoption of deployed solutions across headquarters and local country teams through onboarding, training, and user community engagement.
- Define and monitor usage and performance KPIs, as well as user feedback.
- Coordinate integrations and interconnections with other Group systems and tools.
- Lead product governance activities, including steering committees, reporting, and internal communication.
Mission 2 — Lead Innovation & Data Projects (≈50%)
- Manage the Group’s portfolio of innovation initiatives and new projects relying on digital technologies to support Mall management operations; identification, selection, scoping, proof of concepts (POCs), evaluation, and recommendations for industrialization/scaling.
- Manage relationships with vendors and technology partners, including contracting, operational follow-up, governance committees, and performance monitoring.
- Ensure project compliance with GDPR and the AI Act in collaboration with the Data Protection Officer (DPO) and Legal teams.
- Develop and structure associated business models (data monetization, value creation, ROI) in partnership with business and finance teams.
- Monitor emerging technologies (AI, proptech, martech solutions) and prepare presentations for senior management regarding the Group’s innovation strategy.
3. PROFILE & SKILLS
Education
- Master's degree (Master's level / Bac+5) from a business school, engineering school, or university, with a specialization in digital, data, or innovation.
Experience
- Significant professional experience (5–8 years) in digital project management, product management, or digital transformation consulting.
Product & Project Management Skills
- Proven experience in product management (roadmap management, prioritization, backlog management, functional workshops).
- Knowledge of martech solutions, generative and predictive AI technologies, data visualization tools, and Business Intelligence (BI) platforms.
- Understanding of system architecture and integration challenges (APIs, system integrations).
Interpersonal & Governance Skills
- Strong cross-functional leadership skills and the ability to rally stakeholders around a shared vision and objectives.
- Excellent communication skills with the ability to explain complex topics to diverse audiences, including executives, business teams, technical teams, and end users.
- Experience in change management, including onboarding, training, and user adoption initiatives.
Soft Skills
- Intellectual curiosity and a proactive approach to technology monitoring and innovation.
- Autonomous, detail-oriented, and highly organized, with the ability to manage multiple projects simultaneously.
- Strong analytical and problem-solving skills, with the ability to make recommendations and drive improvements.
Languages
- Fluent English is essential (spoken and written).
WORKING CONDITIONS
❤️ ✨ 🛍️ We Love Shaping Malls
💼 Career Development: Access to training programs, internal mobility opportunities, and a stimulating career development path.
💰 Benefits: Meal vouchers and holiday vouchers.
🌱 Commitment to Sustainability: Contribute to responsible and innovative initiatives, such as our Community Day (an annual volunteering day dedicated to supporting a charitable organization).
🤝 Great Workplace Culture: A collaborative team spirit and a strong focus on employee well-being.
About Us
ABOUT KLÉPIERRE
Klépierre is the European shopping center leader, combining skills in property development, leasing, and asset management. With its headquarters based in France, the company owns and operates 70 premium shopping centers in major cities of 10 countries. It is listed on the Paris stock exchange (SBF120). Klépierre’s signature, Shop.Meet.Connect.® reflects the vision for our shopping centers: offering the best retail experience, they are also places to socialize, take part in leisure activities, and interact sustainably with the surrounding area. The Group CSR policy, known as Act4Good®, aims to build a sustainable platform for commerce.
In terms of employee welfare, Klépierre is committed to providing the best experience for its teams, offering an environment where everyone can succeed and flourish over the long term. Our “We love shaping malls” motto encompasses the expertise and passion of Klépierre’s teams, all of which pursue a common goal based on shared values: Commit, Develop, Explore and Care.
We create a diverse, inclusive, and non-discriminatory work environment where everyone can reach their full potential. Klépierre welcomes people from all backgrounds, regardless of their physical abilities, origin, gender, sexual orientation etc.
🛍️ We love shaping malls.
