The posting
To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.
What You'll Do
In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.
KLA is seeking a highly organized and detail-oriented Sales Administrator to support our sales operations team and business units by managing customer orders, forecasts, reporting, and cross-functional coordination. This role serves as a critical link between sales, operations, finance, logistics, and customers to ensure accurate order processing, timely communication, and seamless execution throughout the sales cycle. The ideal candidate will have strong analytical skills, advanced Excel experience, and a proven ability to navigate complex situations while maintaining positive relationships with internal and external stakeholders.
Key Responsibilities
- Review and process customer purchase orders and sales contracts, ensuring all documentation meets required business criteria before entry into company systems.
- Manage sales order processing activities, including new orders, contract changes, returns, backlog management, and order maintenance.
- Create, update, and maintain sales forecasts within KLA systems, ensuring accuracy and alignment with business objectives.
- Partner closely with Account Managers to maintain current forecast data and communicate changes impacting business plans.
- Coordinate with Configuration Analysts to validate system configurations and enter orders into SAP accurately and within established timelines.
- Monitor daily and weekly forecast changes and communicate impacts to Account Managers, Division Planners, and other key stakeholders.
- Collaborate with Logistics, Planning, and Business Units to manage shipment schedules and communicate push/pull requirements.
- Generate standardized reports and perform basic business analysis to support Sales Directors and business leadership.
- Conduct quarterly reconciliations, including:Bookings data validation between SAP and internal systems. Review of shipping performance and on-time delivery metrics.
- Support Business Development Managers with inquiries related to order timing, contractual lead times, and customer commitments.
- Provide customer support as needed, serving as a professional point of contact for order status, delivery schedules, and issue resolution.
- Partner with Field Sales, Marketing, Finance, Trade Services, Planning, and Operations teams to ensure alignment and successful execution of sales activities.
- Participate in special projects and process improvement initiatives that enhance operational efficiency and reporting accuracy.
Qualifications Required
- Minimum 5 years of experience in Sales Administration, Sales Support, Order Management, Business Operations, or a related function.
- Strong proficiency in Microsoft Excel, including data analysis, reporting, pivot tables, and reconciliation activities.
- Experience working with SAP, Salesforce, or similar CRM/ERP systems.
- Excellent numerical aptitude and analytical skills with a high level of accuracy.
- Exceptional attention to detail and ability to manage multiple priorities in a fast-paced environment.
- Strong communication and interpersonal skills, including the ability to confidently handle difficult conversations and resolve issues professionally.
- Proven ability to collaborate across multiple business functions and organizational levels.
Preferred
- Experience leveraging Microsoft Copilot, AI-enabled productivity tools, or similar platforms to improve efficiency and reporting capabilities.
- Experience supporting sales organizations within a manufacturing, technology, semiconductor, or industrial environment.
What Will Make You Successful
- Strong ownership mentality and commitment to accuracy.
- Ability to analyze data and translate findings into actionable insights.
- Confidence navigating challenging discussions while maintaining positive business relationships.
- Exceptional organizational skills and the ability to balance competing priorities.
- Collaborative approach with a customer-focused mindset and a passion for delivering results.
Minimum Qualifications
- Bachelor's degree in Business Administration, Finance, Accounting, Supply Chain, Operations, Marketing, or a related field OR Equivalent combination of education and relevant experience
About KLA
We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.
Total Rewards
Base Pay Range: $34.76 - $59.09 Per Hour Primary Location: USA-AZ-Chandler-KLA
KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.
Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.
Use of AI Statement
At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.
Equal Opportunity Statement
KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] or at +1-408-352-2808 to request accommodation.
For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website.
