The posting
Klarna, briefly
At Klarna, we're building an everyday finance network, helping over 120 million consumers across 26 countries save time and money, and worry less about their finances. Working here means taking on problems most companies never get to solve, and being hands-on enough that the interesting part of the work lands with you, not someone else - you'll build with AI, not watch it happen.
This is the stretch zone. Come find out what you're capable of.
About the role
Every store on Klarna's platform needs someone on the other end who actually knows their business - that's you. You'll be the point of contact for a portfolio of listed stores, building relationships that last beyond a single request and making sure both the stores and their shoppers get real value out of the platform.
Beyond the commercial side, you'll support the broader Sales and Operations team day to day - including optimizing store listings so they convert and get found in the first place.
What you'll do
- You'll own and develop the relationship with your portfolio of listed stores and their users.
- You'll optimize store listings to increase conversion and visibility.
- You'll support the team with day-to-day Operations work and process improvements.
- You'll act as an internal sparring partner, bringing the stores' perspective into decisions made elsewhere in the organization.
- You'll identify business opportunities with your partners and work with them directly to act on them.
Who you are
- You've worked in business development, partnerships, or another relationship-facing position before.
- You build relationships that hold up over time, with both external partners and internal colleagues, not just single transactions.
- You go into the data yourself to find what's actually happening, and you turn what you find into a concrete next step rather than just a report.
- You organize your own work without waiting to be told what's next, and you find real satisfaction in the operational parts of the job, not just the commercial ones.
- Fluent in English and Swedish, both written and spoken
Things you should know before applying
- Working together: we value co-located teams; most teams currently meet in the office 2–3 days per week, and this varies by team and can change over time.
- Non-obvious backgrounds are welcome. Diversity of skills, perspectives and backgrounds is how we create, innovate, and disrupt like no other.
- Final compensation will be based on the candidate's qualifications, skills, and experience.
Please include a CV in English. Concrete beats comprehensive - what you built, what it did, what it cost.
Curious to learn more about Klarna and what it's like to work here? Explore our career site!
