The posting
The IT Assistant Intern will support the IT team in maintaining accurate technical documentation, assisting with basic IT troubleshooting, and providing day-to-day operational support. This role is ideal for a student or fresh graduate looking to gain hands-on experience in IT support, systems documentation, and enterprise technology environments.
- You’ll be interacting with key players such as C-level executives from enterprise-level organizations which can expand your skills and network.
- Making sound decision-making and flexibility to ensure team dynamics and productivity.
- Access to KMC's exclusive pantry (MadMax Coffee, Fresh Fridge)
- Diverse learning & growth opportunities
- Accessible Cloud HR platform (Sprout)
- Create, update, and maintain IT documentation such as system and application guides, SOPs (Standard Operating Procedures), User manuals and FAQs, Asset inventories and configuration records.
- Document common IT issues and their resolutions for internal knowledge bases.
- Provide first-level support for basic IT issues (hardware, software, network, and access-related concerns).
- Do small troubleshooting and code debugging.
- Currently pursuing or recently completed a degree in Information Technology, Computer Science, or a related field
- Basic understanding of: Computer hardware and operating systems (Windows/Mac) Common office productivity tools and applications Basic networking concepts
- Strong written communication skills, especially for documentation
- Detail-oriented with good organizational skills
- Willingness to learn and follow IT processes and best practices
- More than 300 hours requirement.



