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Open nowFirst seen 3 days ago

INT-9BBC702 | NOC SYSTEMS ENGINEER I

KMC Solutions Inc1,595 open roles

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Your applicationOpen nowINT-9BBC702 | NOC SYSTEMS ENGINEER IKMC Solutions Inc

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on KMC Solutions Inc's own form.

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. KMC Solutions Inc postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

KMC Solutions Inc median: 1 days open

The posting

The NOC Systems Tier 1 coordinate and facilitate onsite support to any systems related concerns and issues. He/she is responsible of maintaining the systems availability and reliability.

  • You’ll be interacting with key players such as C-level executives from enterprise-level organizations which can expand your skills and network.
  • Making sound decision-making and flexibility to ensure team dynamics and productivity.
  • Hybrid work setup
  • Competitive salary and benefits
  • HMO + free dependent
  • Access to KMC's exclusive pantry (MadMax Coffee, Fresh Fridge)
  • Diverse learning & growth opportunities
  • Accessible Cloud HR platform (Sprout)
  • Above standard leaves

Duties and Responsibilities:

  • Acknowledge the calls and assigned service requests, incidents, or queries via Service Desk according to SLA.
  • Monitor the system health and acknowledge alert in the centralized monitoring (Solarwinds NPM)
  • Provide Level 1 Technical support (Physical & Configuration Support)
  • Respond and own until resolution of hardware or software problems
  • Systems implementations and troubleshooting
  • Document Method of Procedures for Maintenance of Hardware and Software initiatives.
  • Assist OSS to perform duties as assigned.
  • Interface with Network Operations Center (NOC) and Service Desk (SD) during Critical Events and Outages
  • Provide Escalation Support to immediate superior.
  • Perform hardware initial installation, racking and configuring of server and data center infrastructure

Minimum Competencies:

  • Set up administrative passwords and directory permissions
  • Install and maintain antivirus, firewall and security.
  • Provide hardware and software engineering support for I.T client / server applications.
  • Intervene in situations which require an immediate response such as external virus or malware threats.
  • Select systems, or build them from scratch, along with configuring and integrating them appropriately.
  • Schedule routine maintenance tasks on assigned servers, to ensure that downtime is eradicated.

Minimum Qualifications:

  • At least 1 -2 years experienced in handling Systems and Servers.
  • Previous experience working with physical servers troubleshooting, physical repair.
  • Systems & Servers standards and/or related degree with internship.
  • Must be an excellent communicator/facilitator; ability to interface with clients at all level
  • Knowledge in handling Systems & Servers. Such as: Microsoft Server 2012 and above, SQL, LINUX.
  • Basic Networking and MS Office Skills.
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