The posting
The Senior Procurement Specialist plays a pivotal role in managing the procurement of materials, supplies, and services, ensuring timely and cost-effective delivery. This includes facilitates procurement activities for operations, clients, and projects, analyzing costs, negotiating contracts, and providing strategic solutions to optimize supply costs and vendor performance. The role involves managing bids, resolving disputes, tracking orders, and addressing any challenges in the supply chain.
- You’ll be interacting with key players such as C-level executives from enterprise-level organizations which can expand your skills and network.
- Making sound decision-making and flexibility to ensure team dynamics and productivity.
- Hybrid work setup
- Competitive salary and benefits
- HMO + free dependent
- Access to KMC's exclusive pantry (MadMax Coffee, Fresh Fridge)
- Diverse learning & growth opportunities
- Accessible Cloud HR platform (Sprout)
- Above standard leaves
Procurement & Vendor Management:
- Facilitate procurement activities for operations, clients, and projects, ensuring efficient, timely, and cost-effective purchasing processes.
- Source, evaluate, and onboard new suppliers while maintaining strong relationships with existing vendors to improve cost, quality, and delivery performance.
- Negotiate contracts, pricing, and commercial terms to secure best value and ensure supplier compliance with company policies and standards.
- Manage the complete requisition-to-delivery process, including canvassing, system order processing, purchase order creation, delivery coordination, and documentation.
- Develop and implement sourcing strategies to enhance procurement efficiency and meet operational and project needs.
- Review and validate item specifications to ensure accuracy and compliance with approved requirements.
- Oversee the importation of goods and services, coordinating with suppliers and logistics partners to ensure smooth and timely delivery.
- Monitor vendor performance, address issues promptly, and ensure compliance with contractual obligations and documentation requirements.
- Coordinate with vendors to ensure on-time deliveries, resolve back orders, and manage supply chain disruptions effectively.
- Manage vendor payments and reconciliation, ensuring accurate and timely payment processing.
- Provide regular updates to internal stakeholders regarding order status, delivery timelines, and potential delays.
- Analyze procurement data and generate reports to support decision-making and continuous process improvement.
- Ensure all procurement activities comply with company policies, internal controls, and applicable legal and regulatory requirements.
Client Communication & Management:
- Act as the main point of contact for clients, maintaining consistent communication to understand their needs.
- Provide regular updates on procurement progress, addressing feedback and adjusting processes to enhance satisfaction.
- Collaborate with internal teams to ensure client feedback is addressed, setting realistic goals and timelines.
- Represent the company professionally, managing conflicts and ensuring client satisfaction.
- Participate in meetings to understand client needs and deliver tailored solutions.
Issue Resolution:
- Quickly address client complaints, investigate issues, and escalate complex problems when necessary.
- Follow up with clients to ensure problems are resolved and implement preventive solutions.
Documentation & Reporting:
- Prepare and maintain reports on client activity, satisfaction, and service metrics for continuous improvement.
- Ensure all processes and client interactions are well-documented and accurate.
- Collaborate with teams to gather data and create customized reports as needed.
Ticket Management:
- Monitor, acknowledge, and address service requests, incidents, or queries promptly.
- Ensure tickets are updated and escalated when necessary, ensuring timely resolution.
General Administrative Tasks:
- Manage unexpected tasks and prioritize them based on urgency, ensuring quick resolution.
- Adapt to changing priorities, document tasks, and streamline task management processes.
- Gather resources for ad-hoc assignments, ensuring follow-up and closure.
- Functional expertise in procurement and vendor management.
- Strong critical thinking and problem-solving abilities.
- Proactive approach with a focus on results.
- Excellent communication skills
- Business acumen with the ability to analyze data and make strategic decisions.
- Strong influencing and strategic negotiation capabilities.
- Bachelor's Degree in Business Administration, Management,Accounting, Information Technology or related field (or equivalent).
- At least 3 years of experience in Purchasing or Procurement.
- Exposure to Accounting Systems with a Procurement module. NetSuite is an advantage
- Proficiency in Microsoft Office applications.
- Well-versed in accounting and bookkeeping practices.
