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Open nowFirst seen 4 days ago

INT-F52D103 | NOC NETWORK ENGINEER

KMC Solutions Inc1,595 open roles

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Your applicationOpen nowINT-F52D103 | NOC NETWORK ENGINEERKMC Solutions Inc

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on KMC Solutions Inc's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. KMC Solutions Inc postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

KMC Solutions Inc median: 1 days open

The posting

The NOC Network Engineer 1 coordinates and facilitates onsite support to any network related concerns and issues. He/she is responsible for maintaining network availability and reliability.

  • You’ll be interacting with key players such as C-level executives from enterprise-level organizations which can expand your skills and network.
  • Making sound decision-making and flexibility to ensure team dynamics and productivity.
  • Hybrid work setup
  • Competitive salary and benefits
  • HMO + free dependent
  • Access to KMC's exclusive pantry (MadMax Coffee, Fresh Fridge)
  • Diverse learning & growth opportunities
  • Accessible Cloud HR platform (Sprout)
  • Above standard leaves

Duties and Responsibilities:

  • Acknowledge the calls and assigned service requests, incidents, or queries via Service Desk according to SLA
  • Monitor the system health and acknowledge alert in the centralized SolarWinds monitoring
  • Provide Level 1&2 Technical Support (Physical & Configuration Support)
  • Respond and own until resolution of hardware or software problems
  • Network L1 implementations and troubleshooting
  • Document Method of Procedures for Maintenance of Hardware and Software initiatives
  • Assist OSS to perform duties as assigned
  • Interface with Network Operations Center and Service Desk during Critical Events and Outages
  • Provide Escalation Support to immediate superior.
  • Perform hardware initial installation, racking and configuring of server and data center infrastructure
  • Schedule routine maintenance tasks on assigned networks, to ensure that downtime is eradicated

Minimum Competencies:

  • Set up and administrative Layer 2 devices
  • Provide hardware and software engineering support for IT client / server applications
  • Intervene in situations which require an immediate response such as external virus or malware threats

Minimum Qualifications:

  • At least 1-2 years experienced working in NOC environment
  • Previous experience working with network­ L1 troubleshooting
  • Knowledge in handling Networking Protocols such as: VLAN, STP, Routing Protocols, IP Telephony and QoS
  • Must be an excellent communicator/facilitator; ability to interface with clients at all levels
  • Knowledge in handling network and access points such as Dell and Ruckus Products
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