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Open nowFirst seen 4 days ago

XTN-1171684 | GLOBAL NOC TIER 2 ENGINEER

KMC Solutions Inc1,595 open roles

Where
Remote
Work mode
Remote
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Your applicationOpen nowXTN-1171684 | GLOBAL NOC TIER 2 ENGINEERKMC Solutions Inc · Remote
  1. YouYes, apply to this one.

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. KMC Solutions Inc postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

KMC Solutions Inc median: 1 days open

The posting

About Us:

Intelletrace is a leading telecommunications company offering comprehensive support in data, internet, VoIP, voice, security, and managed services for businesses across the United States and internationally. We serve as a single point of contact, connecting businesses with top-tier carriers to meet their specific needs. Learn more about us at www.intelletrace.com.

Candidate Location: Philippines, preferably in Metro Manila.

  • Highly competitive salary and benefits package based on experience and qualifications.
  • Permanent Work-From-Home arrangement.
  • Internet and Mobile Allowance.
  • Upon hiring Internet Allowance: 2500 Mobile Allowance: 500
  • Upon Regularization 10 Days Vacation Leave 10 Days Sick Leave HMO
  • 3 Years Of Work Anniversary as Regular Employee Rice Subsidy Birthday Leave 14th Month Pay
  • 5th Year Of Work Anniversary as Regular Employee Retirement Plan +1 total Free HMO Dependent 15 Days Of Vacation Leave
  • 7th Year Of Work Anniversary as Regular Employee 20 Days Of Vacation Leave +2 total Free HMO Dependent
  • Escalation Support: Receive and address Tier 1 escalations, providing prompt and effective resolutions to network-related problems.
  • Network Changes: Perform level 1-2 network change requests, ensuring changes are implemented accurately and according to established protocols.
  • Network Design: Contribute to network design activities, collaborating with engineers and architects to develop scalable and reliable network solutions.
  • Circuit and Network Installations: Coordinate and oversee circuit installations, network deployments, and infrastructure upgrades, adhering to project timelines.
  • Troubleshooting Expertise: Utilize advanced troubleshooting techniques and tools to diagnose and resolve complex network issues.
  • Documentation and Reporting: Maintain accurate and up-to-date documentation of network changes, designs, and installation processes.
  • Customer Ticket Updates: Provide regular updates to customers regarding the status and progress of their tickets.
  • Project and Report Support: Assist with projects, generate reports, and contribute to project-related documentation.
  • Network Maintenance: Attend network maintenance activities during or off business hours as required.
  • Bachelor's Degree in Information Technology, Computer Science, or a related field.
  • Minimum of 4 years of relevant experience in network engineering or a similar field.
  • Thorough understanding of IT LAN and WAN networking concepts.
  • Proficiency in configuring and troubleshooting Cisco and Fortinet Technologies.
  • Hold industry certifications such as Cisco CCNP or Fortinet Certified Professional.
  • Excellent communication skills, both verbal and written, enabling effective collaboration with team members, stakeholders, and vendors.
  • Commitment to ongoing learning, training, and development.

Requirements:

  • Availability for night shifts.
  • Reliable home internet connection and a quiet work environment.
  • Cisco CCIE or Fortinet Certified Solutions Specialist is a plus.
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