Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 5 days ago

XTN-8A14984 | MANAGER, RENEWAL SPECIALIST

KMC Solutions Inc1,596 open roles

Where
Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowXTN-8A14984 | MANAGER, RENEWAL SPECIALISTKMC Solutions Inc · Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on KMC Solutions Inc's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. KMC Solutions Inc postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

KMC Solutions Inc median: 1 days open

The posting

We are seeking a Manager of Renewal Specialists to lead our Philippines-based renewal team responsible for driving customer retention across our commercial customer base. This leader will oversee day-to-day execution of the renewal business, ensuring customers renew on time while delivering a seamless customer experience and achieving Gross Revenue Retention (GRR) targets. The ideal candidate is an experienced people leader with a passion for operational excellence, coaching, forecasting, and process improvement. They thrive in a high-growth SaaS environment and are motivated by driving measurable business outcomes.

  • Health Insurance/HMO
  • Enjoy unlimited MadMax Coffee
  • Diverse learning & growth opportunities
  • Accessible Cloud HR platform (Sprout)
  • Above standard leaves

Team Leadership

  • Lead, coach, and develop a team of Renewal Specialists.
  • Establish a high-performance, customer-first culture centered on accountability and execution.
  • Conduct regular 1:1s, pipeline reviews, call coaching, and performance evaluations.
  • Hire, onboard, and train new Renewal Specialists as the team scales.

Renewal Management

  • Own day-to-day renewal execution across assigned customer segments.
  • Ensure timely, accurate renewal outreach and contract execution.
  • Drive Gross Revenue Retention (GRR) through proactive renewal management.
  • Partner with Customer Success to mitigate renewal risk and execute retention strategies.
  • Escalate high-risk renewals and coordinate executive engagement when appropriate.

Forecasting & Operations

  • Own renewal forecasting accuracy and reporting.
  • Monitor pipeline health and renewal coverage.
  • Ensure CRM hygiene and data accuracy.
  • Develop playbooks and standard operating procedures to improve team efficiency and retention.

Cross-Functional Partnership

  • Partner with Customer Success, Sales, Finance, Legal, Deal Desk, and
  • Support to remove obstacles impacting renewals.
  • Ensure clear ownership and seamless customer handoffs.
  • Support pricing, contracting, and commercial approvals within company guidelines.

Qualifications

  • 2+ years of experience in SaaS Customer Success, Renewals, Account Management, or Sales.
  • 2+ years leading customer-facing teams.
  • Experience managing high-volume renewal pipelines.
  • Strong forecasting and pipeline management skills.
  • Excellent coaching and people development experience.
  • Experience with Salesforce (required); experience with Gainsight, Planhat,
  • Catalyst, or similar CSPs is a plus.
  • Strong analytical and operational mindset.
  • Excellent written and verbal English communication skills.

Success Metrics

  • Gross Revenue Retention (GRR)
  • Renewal Rate
  • Forecast Accuracy
  • On-Time Renewal Rate
  • Churn Reduction
  • CRM Hygiene & Forecast Quality
  • Team Productivity
  • Employee Engagement & Retention
  • Customer Satisfaction during the renewal process

Additional relevant knowledge or experience related to the above requirements will be considered an advantage.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against KMC Solutions Inc's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on KMC Solutions Inc's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    KMC Solutions Inc's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.