The posting
The Dispatcher position provides oversight and implementation of the day-to-day operations of the Logistics Department. Includes organization of processes to assist in efficient workflows and utilization of assets, employees, and resources. Operates as a critical link between customer (both internal and external), driver group and management. Evaluates needs with regards to sourcing, allocation and product control. Understands the business implications of the decision-making process and provides solutions to ensure high quality service.
- Health Insurance/HMO
- Enjoy unlimited MadMax Coffee
- Diverse learning & growth opportunities
- Accessible Cloud HR platform (Sprout)
- Above standard leaves
Inventory and Delivery Management
- Monitor fuel inventory levels at both company-operated and dealer-operated sites to ensure adequate supply.
- Schedule fuel deliveries and maintain required inventory levels across all locations.
- Track historical fuel costs across various suppliers, regions, and product types.
- Coordinate equipment availability and maximize fleet utilization
Order Processing and Carrier Coordination
- Create and process orders for third-party carriers as required.
- Communicate effectively with suppliers and customers to ensure timely and accurate deliveries.
- Collaborate with the dispatch team to deliver consistent and reliable results.
- Ensure accuracy in all transactions to support downstream operational efficiency.
Problem-Solving and Process Improvement
- Proactively identify potential issues and implement prompt solutions.
- Analyze root causes of problems and address issues at their source.
- Develop solutions to a variety of problems of moderate complexity.
- Evaluate and resolve data integrity issues to maintain accurate records.
- Recognize and act on inconsistencies in data or results, implementing corrective measures as needed.
- Identify driver-related issues and develop appropriate action plans.
- Provide input on processes, procedures, and new approaches to
- enhance operational efficiency.
Technical Knowledge and Application
- Apply principles, concepts, theories, technologies, and standards of logistics in daily operations.
- Develop and apply specialized knowledge within the logistics function.
- Demonstrate proficiency in utilizing systems, tools, and procedures to accomplish job responsibilities.
- Maintain knowledge of system development methodology, system architecture, and analytical problem-solving techniques.
- Establish efficient business practices leveraging available technology.
- Stay current with related industry considerations and best practices.
Professional Development and Continuous Learning
- Deepen knowledge through exposure to new assignments and continuous learning opportunities.
- Build comprehensive understanding of processes, procedures, customers, and organizational structure.
- Assist in program or process development and implementation initiatives.
- Apply research, data gathering, analytical, and interpretation skills to logistics operations.
- Interpret generally defined practices and methods, adapting them to specific situations as needed.
Decision-Making and Independent Judgment
- Work on assignments requiring considerable judgment and initiative in resolving problems and making decisions or recommendations.
- Exercise discretion and independent judgment regularly in day-to-day operations.
- Apply discretion to identify when deviation from standard practice is required without prior approval.
- Refer to established policies and precedents as needed while maintaining flexibility.
- Set project timeframes and priorities based on project objectives and ongoing assignments
Team Collaboration and Department Support
- Participate actively in small to medium-sized project teams in support of interdepartmental solutions when assigned.
- Contribute to local or business-specific engagement initiatives to support overall improvement of the logistics department.
- Work under general direction, guided by the objectives of the area or assignment.
- Assume responsibility for improving service, efficiency, and quality of work
Education and Work Experience
- Bachelor’s degree or 5 years of relevant work experience.
- 6-8 years of relevant experience or equivalent combination of education and work experience.
- Analytical skills with demonstrated proficiency in continuous improvement tools and methodologies.
- Experience and proficiency with Microsoft Office Suite.
- Excellent oral and written communication skills
Skill Set
- Experience with industry-specific software, including PDI, Telepoint, Motive, and DTN.
- Proficiency in Excel, Word, PowerPoint, Outlook, and SharePoint.
As previously mentioned
