The posting
The Account Reconciliation Analyst is responsible for supporting the accurate reconciliation of financial accounts and loan activity within U.S. mortgage servicing operations. Through comprehensive training, you will learn to analyze financial transactions, identify discrepancies, research issues, and prepare reconciliation packages that help ensure compliance, operational accuracy, and exceptional client service.
This role is ideal for someone who enjoys solving problems, working with numbers, and continuously learning new processes in a fast-paced, collaborative environment. Prior mortgage servicing experience is not required, we will teach you our business.
Why Join PMSI?
At Preferred Mortgage Services (PMSI), we invest in people. We believe great analysts are developed through strong training, meaningful work, and continuous learning.
When you join PMSI, you'll have the opportunity to:
- Receive comprehensive training in U.S. mortgage servicing and financial operations.
- Work directly with experienced professionals and business leaders.
- Build specialized financial and analytical skills that are highly transferable.
- Contribute to work that supports some of the nation's largest mortgage investors.
- Grow your career through structured development opportunities and defined career paths.
- Be part of a collaborative team that values curiosity, innovation, and continuous improvement.
What Makes Someone Successful in This Role
The most successful Account Reconciliation Analysts aren't expected to know everything on day one, they bring the right mindset and continuously build their expertise.
Successful team members are:
- Curious and eager to learn financial processes.
- Detail-oriented and committed to producing accurate work.
- Organized and able to manage multiple priorities.
- Analytical thinkers who enjoy solving problems.
- Comfortable asking questions when something doesn't look right.
- Accountable and dependable in meeting deadlines.
- Adaptable and open to learning new systems and technologies.
- Collaborative and respectful team members who communicate effectively.
What Success Looks Like
Within your first year, successful employees typically:
- Develop a strong understanding of PMSI's reconciliation processes.
- Consistently produce accurate, high-quality work.
- Independently complete assigned reconciliations with minimal supervision.
- Identify discrepancies and recommend appropriate resolutions.
- Meet established productivity and quality expectations.
- Build trusted relationships with teammates and business partners.
- Contribute ideas that improve processes and operational efficiency.
- Demonstrate readiness for additional responsibilities and future career growth.
- Learn to prepare daily and monthly account reconciliations for various custodial and clearing accounts.
- Research and resolve reconciliation differences by analyzing financial transactions and supporting documentation.
- Assist in preparing two-way and three-way reconciliation packages.
- Monitor account activity and identify discrepancies requiring investigation.
- Aggregate loan activity from multiple systems into summary reports.
- Assist with investor reporting, compliance reporting, and audit support.
- Maintain accurate documentation and follow established operating procedures.
- Participate in process improvement initiatives that improve efficiency and quality.
- Collaborate with teammates and U.S.-based business partners to resolve operational issues.
- Perform additional duties as assigned.
Preferred Skills
- Strong analytical and problem-solving skills.
- Excellent attention to detail and accuracy.
- Strong numerical reasoning.
- Proficiency with Microsoft Excel.
- Ability to organize and prioritize multiple tasks.
- Strong written and verbal English communication skills.
- Ability to learn complex business processes quickly.
- Comfortable working with large amounts of financial data.
- Team-oriented with a willingness to ask questions and continuously improve.
- Education Required Bachelor's degree in Accounting, Finance, Mathematics, Economics, Business Administration, or a related analytical field preferred. Experience 2+ years of professional experience. Internship, academic projects, or relevant work experience in finance, accounting, banking, or operations is a plus. Mortgage servicing experience is not required. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.
