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Open nowFirst seen 5 days ago

XTN-BACD401 | CHIEF FINANCIAL OFFICER (CFO)

KMC Solutions Inc1,596 open roles

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Your applicationOpen nowXTN-BACD401 | CHIEF FINANCIAL OFFICER (CFO)KMC Solutions Inc

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  2. CV RocketCV written for this posting.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. KMC Solutions Inc postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

KMC Solutions Inc median: 1 days open

The posting

Responsibilities:

  • Configure and troubleshoot advanced/complex client requests for client’s managed products and services with a focus on Endpoint deployments.
  • Process and remediate escalated NOC client issues
  • Identify and develop documentation and knowledge base articles for all NOC
  • Document all actions in cases to effectively communicate information internally and to the client
  • Open tickets with Vendor support and coordinate solutions when necessary
  • Work on projects as assigned by leadership
  • Submit appropriate internal bug, support, and feature
  • Perform large- and small-scale firmware upgrades for all clients
  • Attend relevant meetings and take notes as needed
  • 24-hour On-Call rotation
  • Perform Global change requests and script pushes
  • Review Technician tickets for technical and process errors
  • Maintain and expand working knowledge of current managed technologies and network security landscape
  • Evaluate and assist with large-scale business-critical issues affecting NOC
  • Perform high-level investigations and RCA based on findings
  • Identify ways to improve existing processes with scale and vision to future developments
  • Identify and develop documentation and knowledge base articles for all HALO members
  • Provide overall guidance, instruction, and leadership to other NOC employees

Required Skills and Experience:

  • Experience administering endpoint platforms, products, and concepts in the endpoint protection
  • Experience with SentinelOne
  • Knowledge of various operating systems in the Windows, Mac, and Linux
  • Experience designing and operating security tools at the enterprise
  • Understanding of how to balance security risks with various mitigation methods to deliver the best possible
  • Ability to balance customer requests with an overall maintenance
  • Process Improvement
  • Understanding of IT Security concepts, best practices, and market direction
  • 3+ years experience working in a professional IT environment
  • 2+ years experience in Endpoint Security solutions
  • 2+ years of customer service experience

Preferred Skills:

  • Experience with CarbonBlack, Crowdstrike, Cylance, and/or SentinelOne
  • Experience with traditional AV’s like McAfee, Symantec, Webroot
  • Automation scripting (PowerShell, Python, batch files, )
  • Virtualization – HyperV, VMWare, KVM
  • Cloud experience – AWS, Azure, GCP
  • Various Storage experiences (iscsi, fiber channel)
  • Basic SIEM usage
  • Basic Email Protocols and Functionality
  • Understanding of networking, networking design, Ports & protocols, the OSI model, UDP & TCP communication flow
  • Ability to use common networking tools (ping, nslookup, tracert, ) for troubleshooting

Education/Certifications/Training Required:

  • Associates degree in Computer Information Systems, Computer Science, relevant alternative or equivalent work experience
  • Server+, Security+, GSEC,

Education/Certifications/Training Preferred:

  • Bachelor’s degree in Computer Information Systems, Computer Science, relevant alternative or equivalent work experience
  • CISSP, CompTIA CASP+, Advanced level GIAC Certifications, Linux+, PenTest+, CEH
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