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Open nowFirst seen 19 hours ago

XTN-EF92906 | NOC ENGINEER

KMC Solutions Inc1,601 open roles

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Your applicationOpen nowXTN-EF92906 | NOC ENGINEERKMC Solutions Inc
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. KMC Solutions Inc postings stay open a median of 5 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 19 hours ago

KMC Solutions Inc median: 5 days open

The posting

Job Function

Network Operations / Infrastructure Support / IT Operations Monitoring

This version is suitable for a mid-level L1-L2 NOC Engineer position and aligns with candidates who have strong network monitoring, incident management, and escalation experience. For a job advertisement, I can also create a shorter, more attractive version for LinkedIn, JobStreet, or Indeed postings.

• Health Insurance/HMO • Enjoy unlimited MadMax Coffee • Diverse learning & growth opportunities • Accessible Cloud HR platform (Sprout) • Above standard leaves

Key Responsibilities

  • Monitor the health, availability, and performance of network infrastructure, servers, and applications using enterprise monitoring tools.
  • Detect, investigate, troubleshoot, and respond to network and system alerts, incidents, and service disruptions.
  • Analyze network performance and identify potential issues before they impact business operations.
  • Create, update, and maintain incident tickets with accurate and detailed documentation.
  • Follow established incident management processes and ensure timely escalation to appropriate support teams.
  • Perform first-level troubleshooting of routers, switches, firewalls, and network connectivity issues.
  • Coordinate with internal and external stakeholders during incident resolution activities.
  • Support scheduled maintenance activities and network changes during approved maintenance windows.
  • Generate operational reports and provide status updates on incidents, outages, and service performance.
  • Maintain operational documentation, knowledge articles, and standard operating procedures.
  • Participate in a rotating shift schedule, including nights, weekends, and holidays as required.
  • Assist in continuous service improvement initiatives and operational process enhancements.

JOB SPECIFICATIONS

A. Education/Knowledge

Bachelor's Degree in IT, Computer Science, Information Systems, Computer Engineering, Electronics and Communications Engineering, or a related technical field.

B. Skills

Understanding network fundamentals, familiarity with infrastructure monitoring tools and experience with ITSM platforms. Strong analytical, troubleshooting and problem-resolution skills. Commitment to operational excellence and customer service.

C. Work Experience

Minimum of 2-3 years in the same/related field. Industry certifications such as CCNA, CompTIA Network+, Microsoft, Linux, or other infrastructure-related certifications are preferred

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