The posting
Job Summary
The QMS Coordinator oversees aerospace Quality Management System (QMS), ensuring compliance with AS9100 standards. Responsibilities include managing internal and external audits, leading root-cause corrective actions (RCCA), handling document control, and supervising quality personnel to maintain certification and product safety.
Responsibilities/daily tasks
Quality Management System Leadership
- Lead the internal audit program and support external, customer, and certification audits
- Support audit planning, audit readiness, audit response, and closure of audit findings
- Maintain and improve procedures, work instructions, forms, and system documentation
- Ensure QMS documentation supports practical execution, not just compliance
- Ensure effective implementation of corrective and preventive actions
- Identify systemic QMS weaknesses and lead practical improvements to strengthen process control and audit readiness
Quality Engineering & Operational Leadership
- Mentor, and develop Quality Engineers and Quality Technicians
- Partner with Process Owners to improve quality outcomes
Customer & Supplier Interface
- Serve as a primary Quality contact during customer visits, audits, and quality discussions
- Balance compliance discipline with operational practicality
- Build cross-functional alignment around quality objectives, customer expectations, and process performance (KPI-Score Cards)
- Challenge corrective actions, ineffective process controls, and recurring nonconformance patterns
- Communicate quality risks clearly, including customer impact, business impact, containment expectations, and recommended actions
- Drive measurable improvements in defect reduction, escape prevention, audit performance, supplier quality, and process stability (KPI)
- Contribute to strategic quality planning in partnership with the Quality Manager
- Support planned Quality leadership continuity by assuming increasing responsibility for selected QMS, audit, customer, and Quality Engineering activities over time
Summary of core responsibilities:
- QMS: Implement, maintain, and continuously improve the QMS to meet AS9100 aerospace standards.
- Audit: Plan and lead internal audits, and coordinate external registrar, customer, and regulatory audits.
- Corrective Action: Drive root-cause analysis and Corrective and Preventive Actions (CAPA/8D) for nonconformances.
- Document Control: Oversee creation, revision, approval, and archiving of quality manuals, procedures, and work instructions.
- Management Representative: Act as the primary QMS liaison for management reviews, reporting directly on system performance and compliance.
- Supplier Quality: Monitor incoming material compliance and manage vendor evaluation processes.
- Team Leadership: Supervise, train, and mentor quality control inspectors and assurance staff
Qualifications
- Bachelor’s degree, preferably in engineering, Quality, or related technical field
- 3-5 years of QMS Quality experience in manufacturing or production environments
- 5+ years in a leadership, supervisory, or team-development quality role
- Strong practical experience working within AS9100 requirements
- Experience leading or heavily supporting audits, RCCA, nonconformance management, supplier quality, and customer quality activities
- Ability to interpret engineering drawings, specifications, customer requirements, and technical documentation
- Strong understanding of inspection methods, production quality controls, corrective action, and process-based quality management
- Ability to work effectively with Production, Engineering, Supply Chain, Customer Service, Inspection, and Senior Leadership
- Strong communication skills with the ability to explain quality issues clearly and drive accountability without creating unnecessary bureaucracy
Benefits:
- Competitive salary and benefits package
- Opportunities for professional development and growth
- A dynamic and collaborative work environment focused on innovation and continuous improvement.
- Flexible PTO
- Paid holidays
- Prescription Drug Plans
- Retirement Savings Plan (401k):
- Basic Life Insurance
- Onsite Physician
- Employee Referral Program
Join our team and play a pivotal role in transforming our manufacturing processes to achieve greater efficiency and excellence.
We are committed to providing a competitive and fair total compensation package for all employees.
Individual compensation decisions are based on a number of factors, including but not limited to previous experience and skills acquired prior to joining us, cost of living in the assigned work location, assigned schedule, and salaries of similarly situated peers at the company. It is to be expected that candidates will come to us with different sets of skills and experiences and therefore will be paid at different points in the stated range. We recognize that the person(s) we select for hire may be less experienced or more experienced than the role as posted; if this is the case, any updates to available salary ranges will be communicated with candidates during the recruitment process.
Knowles’ Cornell Dubilier brand is a leading designer and manufacturer of custom high-energy discharge capacitors used in a wide range of medical, military, and commercial pulsed energy applications.
Equal Opportunity Statement: We prohibit pay discrimination and discrimination of any kind based on race, color, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or other legally protected status.
ITAR Statement: Please note that this position may require access to technical data controlled under the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants must be U.S. persons (citizens, lawful permanent residents, or individuals granted refugee or asylee status) or have the necessary authorization to access controlled technical data. Compliance with ITAR and EAR regulations is a condition of employment.
Notice to Staffing Agencies, Search Firms and Recruitment Agencies: The recruitment process at Knowles is managed through the Human Resources department. Knowles does not accept resumes submitted from 3rd party agencies outside of our system. To submit resumes, 3rd party agencies will need to be a pre-approved vendor with a valid contract in place, be actively engaged by Knowles to recruit for a specific position and have agency log in credentials to submit candidates to our career's portal. Please do not submit resumes via e-mail, through our external website or directly to our employees. Any resumes submitted in this way become the property of Knowles and will not be eligible for any placement fee.
