The posting
Knudtsen Chevrolet – Post Falls, ID
This is a part time position (appx. 24-26 hours per week) and pays $18.00/hour.
The schedule is: Friday (8am - 6pm), Saturday (8am - 6pm) and Sunday (11am - 5pm)
Knudtsen Chevrolet is seeking a Sales Receptionist to join the Knudtsen team. Knudtsen is a family-owned and operated company that provides the community with new and used cars, a full-service body shop and service department, as well as Genuine GM Parts. At Knudtsen, we strive to be a team and truly value our relationships with each other, our customers, and the community.
Applicants should be excited about working with people, have the desire to be an integral part of a team, and want to continue their own professional development. If this sounds like you, come join our family for a rewarding opportunity in leadership!
Why Knudtsen?
At Knudtsen, we are committed to our employees, customers, and the community in which we live, work, and play. We love supporting and attending local events and encourage our employees to get involved as well! Additionally, we have some great benefits:
- Employer sponsored health insurance - medical, dental, vision – for employees and dependents
- Life insurance plans
- Paid holidays
- Paid time off
- Training and education assistance
- Employee purchase discounts
- 401(K) Retirement Savings Plan (4% Employer Match!)
- Community service opportunities
- Fitness room
Summary of Position
As a Sales Receptionist, you would serve as a front-line representative for the dealership. You would be an integral part of creating valuable, lifelong customer relationships and would directly impact the customer experience at Knudtsen Chevrolet. Continuing product, process, and service specific training would be provided.
Responsibilities
- Greet customers in a friendly, professional, and efficient manner as they enter the showroom and determine the nature of their visit.
- Answer basic inquiries about the dealership and direct customers to the appropriate party or department.
- Notify employees that a customer is waiting and introduce customers to an employee, if applicable.
- Answer incoming phone calls in a friendly, professional, and efficient manner and route calls to the correct department or individual, answer basic questions, or take a thorough message.
- Communicate messages to the applicable parties in a timely fashion.
- Obtain and record basic demographic information about each customer using dealership database software.
- Enter data into prospect tracking system and runs prospect reports for managers weekly.
- Maintain cleanliness and orderly function of showroom and customer waiting area.
- Provide customers with brochures and other information.
- Assist with clerical duties, collect information, and run reports as requested.
- Uphold a professional appearance.
- Other tasks as assigned.
Qualifications
- A team player focused on providing exemplary customer service.
- Self-motivated and hard-working.
- Basic computer skills, working ability of Word, Excel, etc., and ability to learn database management software.
- Proficient oral and written communication skills, and the ability to read and interpret documents.
- Have a valid driver’s license.
- Pass a motor vehicle report and possess a safe driving record.
- Pass a criminal background check and drug test. Also subject to random drug testing at the company’s request.
PHYSICAL DEMANDS and WORKING ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the Receptionist will typically be in an office setting. The Receptionist is frequently required to operate a computer and file and retrieve written documents. The physical demands include, but are not limited to, standing, sitting, walking, lifting (5-20 pounds), carrying (5-20 pounds), reaching, handling, kneeling, crouching and bending. The Receptionist must be able to speak, listen and see. Clerical positions can be stressful at times as issues may arise with customers or teammates.
Team Members regularly works 40 hours per week. While performing the duties of this job, the Team Member will typically be in an office setting. The employee is occasionally exposed to wet and/or humid conditions, outside weather conditions and combustibles. Fast paced working environment at times, but typically the environment is quiet and calm. The noise level in the work environment is quiet to moderately loud. If walking through the service areas can be exposed to loud noises and dangerous work environments.
Knudtsen Dealerships and Auto Body Shops are an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
