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Open nowPosted 326 days ago

JO-202547: Customer Service Representative

KonnectHub69 open roles

Where
Remote
Work mode
Remote
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Your applicationOpen nowJO-202547: Customer Service RepresentativeKonnectHub · Remote
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 326 days ago

The posting

What You'll Be Doing • Respond to customer inquiries and complaints via phone, email, and chat in a professional and courteous manner • Troubleshoot and resolve customer issues in a timely and effective manner • Maintain accurate records of customer interactions and follow-up actions • Provide feedback and recommendations to management to improve customer experience. • Collaborate with cross-functional teams to ensure seamless customer service • Continuously learn and stay up-to-date with company policies, products, and services Requirements What We're Looking For • At least SHS Graduate or High school diploma (Old Curiculum) with six months of relevant experience preferred • Courteous with strong customer service orientation or College Undergrad or College Graduate. • Strong computer navigation skills and PC Knowledge • Ability to effectively communicate, both written and verbally • Dependable with strong attention to detail • Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly • Tolerance for repetitive work in a fast-paced, high production work environment • Ability to work as a team member, as well as independently • Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner • Ability to rotate shifts, as needed • Based on location and/or program, additional experience/skills may be required

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