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Open nowPosted yesterday

Outlet Manager

KOPITIAM INVESTMENT PTE. LTD.

Pay
SGD 3,100 – SGD 3,900 a month
Where
Singapore
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Your applicationOpen nowOutlet ManagerKOPITIAM INVESTMENT PTE. LTD. · Singapore

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted yesterday

The posting

Reporting to the Area Manager, your responsibilities include but are not limited to:

  • Manage and ensure smooth operation of the food court (aircon/ Non-aircon).
  • Ability to lead and set directions as well as provide guidelines to the operation team according to company SOPs and operational workflows.
  • Provide development plans to team members in accordance with the company's KPI.
  • Identify relevant courses for the team members.
  • Monitor the outlet’s Profit and Loss and provide solutions to improve the bottom line.
  • Propose activities according to market needs.
  • Provide yearly sales budget proposals for the outlet.
  • Maintain good working relationships with landlords, relevant authorities/ agencies, licensees and sub-contractors.
  • Assist inspectors of relevant authorities/ agencies such as NEA, MUIS and Civil Defense during outlet inspection and follow-up actions.
  • Liaise with landlords on building matters, joint promotions and events.
  • In-charge for lease renewal agreement, negotiate and follow-up on terms of lease with licensees.
  • Responsible for sourcing and recommending suitable food types to fill up vacant stalls.
  • Conduct regular checks on food quality and provide feedback to licensees.
  • Ensure selling prices of stalls according to licensee agreements.
  • Assess and provide evaluation of subcontractors' performance.
  • Supervise and provide guidance to licensees and cleaning contractors to provide high quality of service and achieve housekeeping excellence.
  • To plan and carry out M&E works according to schedule.

Administration

  • Planning work schedule of the team.
  • Review staff performance and provide recommendation on staff confirmation, promotion and training to enhance their work performance.
  • Handle disciplinary issues, grievances, disputes and work tension among the team.
  • Handles the termination procedures as per company’s guideline.
  • Effectively communicate company policies and procedures to team members, licensees and contractors etc.
  • Accountable for outlet float money, petty cash and daily sales collection.
  • Responsible for ensuring licensees’ daily sales received, are correct and being bank in.
  • Timely submission of outlet reports.
  • Prepare and submit monthly Branch Manager reports to Area/ Assistant Area Manager.
  • Ensure proper cost control on all expenses according to budget.
  • Carry out necessary actions against licensees and contractors for non-conformance in service, housekeeping and agreements.
  • Any other assigned tasks

Job Requirements

Qualifications & Requirements

  • Preferably with Diploma in F&B, supply chain or related courses
  • Preferably with at least 3 years’ supervisory role in F&B sector
  • Possess good knowledge of WSHA, HACCP & MUIS regulations
  • Hands-on with good problem-solving skills relating to food court operations and customer issues
  • Ability to foster positive working relationships

Posting text belongs to the employer. Removal requests: contact us.

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