Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 8 days ago

Head of Delivery Operations

krakentech60 open roles

Where
Paris, France
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowHead of Delivery Operationskrakentech · Paris, France

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on krakentech's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 8 days ago

The posting

Help us use technology to make a big green dent in the universe!

Kraken https://kraken.tech/ powers some of the most innovative global developments in energy.

We create the technology that redefines utilities and unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide.

It’s an incredibly exciting time to work in energy. Join us on our mission to improve the lives of ONE BILLION humans within the decade and shape a cleaner, better future for everyone.

🏡 WHERE YOU'LL FIT IN

WHY THIS ROLE MATTERS

Kraken's Delivery organisation lands migrations that move energy companies off legacy platforms and transform how they operate, this support continues after the migration is finished and forms the client-facing interactions into the Client Success phase. We hold a 100% migration track record, and we're scaling into multiple new markets at once. With near 500 people working in delivery, we focus incessantly on building repeatable, scalable structures that allow us to win. This role exists to build and lead the operating model that lets Delivery move at pace: how the function is organised, how it plans and resources its people, how it reports on itself, and how it stays human while it scales.

This is a senior leadership role. You will operate as a peer to our delivery directors, setting direction on how the whole Delivery function works as a system rather than administering a single sliver of it.

You will lead by mobilising people across the org, not through building a team.

🚀 WHAT YOU'LL OWN

TALENT, ONBOARDING & CAPABILITY

- As a leader in Delivery, you will shape and further our culture of high performance and joy.

- Own the strategy for how Delivery recruits, onboards, trains, and develops its people.

- Act as leader for our global onboarding programme and partner with Learning on capability building.

- Make sure the talent pipeline aligns to evolving roles and responsibilities with org.

SYSTEMS, TOOLING & RESOURCING

- Own the tooling roadmap across the Delivery stack (project management, resourcing, HR, and engagement platforms) and drive real adoption.

- Run resource management across the portfolio, matching capacity to the pipeline and flagging over- and under-allocation early.

- Make the systems serve delivery, rather than the other way around.

- Own commercial relationship with solution providers and vendors

- This requires close partnership with finance and people functions to shape the tooling and significant mobilisation skills to drive adoption within delivery.

DATA, REPORTING & FORECASTING

- Own the operational source of truth: delivery metrics, migration status reporting, and the dashboards senior leadership relies on.

- Own the forecasting engine for migration velocity and capacity, keeping the model honest and decision-ready.

- Turn operational data into the insight that drives strategic decisions.

OPERATING MODEL & STRATEGIC PROGRAMMES

You own the cross-cutting programmes that make Delivery predictable and scalable, taking them from a loosely-defined problem to an optimal outcome.

- Lead strategic programmes such as building systems and operating structures, lead the transformation of our tooling and reporting.

- Find the structural gaps in how Delivery operates and build the structures to close them.

- Turn ambiguity into accountability across people, processes and products. .

🧠 WHAT YOU BRING TO THE PARTY

- Senior operational leadership: Significant experience leading operations in a fast-scaling technology, professional services or transformation environment.

- Systems & data fluency: Comfortable working with systems, data and capacity models to inform decisions and improve how teams operate.

- Building & scaling: A strong track record of building systems and processes from scratch, implementing new tools and driving adoption.

- Cross-functional collaboration: Comfortable working across People, Finance, Tech and other functions, navigating interdependencies and building strong relationships to deliver the outcomes the business needs.

- People & culture: Strong people-first mindset and sound cultural judgment, with the trust and credibility to positively shape how teams work, grow and collaborate.

- Leading through influence: The ability to bring people with you, create alignment and drive outcomes through influence rather than authority.

- Emotional intelligence & care: High emotional intelligence and genuine care for people, with the empathy to understand different perspectives, build trust and support others through change and challenge.

⭐️ BONUS POINTS

- Background in migration or transformation delivery.

- Experience enabling teams to work faster with AI tooling.

Are you ready for a career with us? We want to ensure you have the right tools and environment to unleash your potential. If you have any accommodation requests, please contact us at [email protected]. We’ll do our best to tailor the experience to your needs so you can feel comfortable, confident and be at your best!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we’re looking for! At Kraken, we're creating a team of genuine, honest, empathetic people. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status.

*Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice https://kraken.tech/candidate-privacy-notice, (ii) Website Privacy Notice https://kraken.tech/privacy-notice and (iii) Cookie Notice https://kraken.tech/cookie-notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you’ve read, understood and consent to these terms

Please note that, in line with our current recruitment policy, we are unable to offer visa sponsorship for this position; applicants must have the right to work in the country that they're applying to, at the time of application.*

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against krakentech's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on krakentech's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    krakentech's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.