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Open nowFirst seen 9 hours ago

Product Concierge

Krause Auto Group130 open roles

Where
Myrtle Beach, SC
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Your applicationOpen nowProduct ConciergeKrause Auto Group · Myrtle Beach, SC

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Krause Auto Group's own form.

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The clock on this job

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7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: first seen 9 hours ago

The posting

Mercedes-Benz Product Concierge

Customer Experience | Luxury Brand Exposure | Career Growth Opportunity

Mercedes-Benz of Myrtle Beach – Myrtle Beach, SC

Launch Your Automotive Career with One of the World’s Most Prestigious Brands

Mercedes-Benz of Myrtle Beach is seeking an energetic, tech-savvy, and customer-focused Product Concierge to join our growing team. This is an exciting opportunity for someone passionate about luxury vehicles, technology, and delivering an exceptional customer experience.

As a Mercedes-Benz Product Concierge, you will play a key role in creating memorable delivery experiences, educating customers on vehicle technology, and helping clients fully enjoy everything their Mercedes-Benz has to offer.

This is more than just a job—it’s the beginning of a career path within the automotive industry. We are committed to investing in your professional development, ongoing education, and long-term growth within our organization.

Why You’ll Love It Here

  • Opportunity to work with the prestigious Mercedes-Benz brand
  • Career growth opportunities—we promote from within
  • Paid training and ongoing Mercedes-Benz education
  • Fast-paced, luxury retail environment
  • Supportive and team-oriented culture
  • Opportunity to build long-term relationships with customers
  • Family-owned and operated organization
  • Long-term career stability and advancement potential

Benefits We Offer

  • Free health insurance option available
  • 401(k) with company match
  • HSA company contributions
  • Dental & vision insurance available
  • Paid vacation, PTO, and holidays
  • Employee discounts on vehicles, parts & service
  • Professional development and manufacturer training opportunities

What You’ll Do

As a Mercedes-Benz Product Concierge, you’ll help create an elevated ownership experience while serving as a technology and product expert for our customers.

Customer Experience & Vehicle Delivery

  • Welcome customers and create an exceptional first impression
  • Conduct personalized vehicle delivery experiences for sold clients
  • Schedule and complete encore delivery appointments to reinforce vehicle features and technology
  • Build strong customer relationships through professionalism, enthusiasm, and attention to detail

Product Knowledge & Technology Support

  • Become an expert on Mercedes-Benz vehicle features, technology, safety systems, and infotainment platforms
  • Demonstrate vehicle technology and advanced features in an easy-to-understand way
  • Assist customers with vehicle personalization, settings, and connectivity features
  • Support customers with Mercedes-Benz mobile apps, remote services, and digital platforms

Technical Support & Customer Education

  • Help answer customer questions related to vehicle systems and technology
  • Troubleshoot basic connectivity and technology concerns
  • Collaborate with sales and service teams to ensure customer satisfaction
  • Participate in ongoing Mercedes-Benz training, workshops, and education courses
  • Create a positive and informative ownership experience for every customer

Inventory & Showroom Support

  • Assist with showroom presentation and vehicle merchandising
  • Help maintain organized and presentation-ready inventory
  • Support dealership events and customer engagement initiatives

What You Bring

  • Passion for luxury vehicles, technology, and customer experience
  • Strong communication and interpersonal skills
  • Positive, outgoing, and professional personality
  • Ability to explain technology in a simple and engaging way
  • Strong organizational and multitasking abilities
  • Team-oriented mindset with a willingness to learn and grow
  • Professional appearance and customer-first attitude

Requirements:

  • Valid driver’s license with a clean driving record
  • Ability to work flexible schedules, including some weekends

Why Mercedes-Benz of Myrtle Beach?

  • Opportunity to represent one of the world’s most iconic luxury automotive brands
  • Career path opportunities within sales, service, leadership, and customer experience
  • Leadership team committed to employee growth and development
  • Modern dealership environment focused on customer excellence

Perfect For Candidates With Backgrounds In:

  • Hospitality
  • Luxury retail
  • Customer service
  • Technology support
  • Brand ambassador roles
  • Automotive enthusiasts
  • Recent graduates looking to begin a professional career

Our Commitment to You

Mercedes-Benz of Myrtle Beach is proud to be an equal opportunity employer. We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed

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    The review screen in CV Rocket: how each CV was read, round by round.

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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