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Open nowFirst seen 44 hours ago

Client Account Associate: Merchant

Kreeayt BPO15 open roles

Where
Angeles, Pampanga, Philippines
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Your applicationOpen nowClient Account Associate: MerchantKreeayt BPO · Angeles, Pampanga, Philippines
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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 44 hours ago

The posting

Position: Client Account Associate

Overview:

The Client Account Associate serves as a dedicated support professional, assisting assigned clients in streamlining their processes, improving efficiency, and ensuring smooth daily operations. This role involves administrative support, data management, communication handling, and problem-solving to help clients achieve their business goals.

Basic Qualification:

  • Strong organizational, analytical and multitasking skills.
  • Good written and verbal communication skills.
  • Proficiency in office tools (e.g., MS Excel)
  • Problem-solving mindset with attention to detail.

Assignment: Marketplace Department

What You'll Do:

  • Manage pricing, promotions, and discounts for new and existing items through system uploads.
  • Handle listing errors and optimizations on Amazon, Walmart, NewEgg, eBay, and other active platforms to ensure accuracy and visibility.
  • Resolve Amazon Error Files and develop Plans of Action for closed or at-risk listings.
  • Align store categories with marketplace standards for seamless operations.
  • Collaborate with vendors and merchants on product availability, purchase orders, and inventory updates.
  • Address JIRA tickets promptly and support issue resolution with the team.
  • Conduct business analysis to track performance, sales trends, and market insights.

Who You Are:

  • Minimum 6month to 1 year experience in eCommerce. Amazon knowledge is a plus.
  • Education: Vocational or Four-year college degree.
  • Knowledgeable of Microsoft excel functions/formulas (e.g. XLOOKUP, VLOOKUP, Pivot Table)
  • Able to work onsite and night shift. 

Why Join Us?

Competitive Salary: Php 20,000 - Php 25,000 + Night Differential Philippine Statutory Benefits Company Benefits and Practices

  • HMO after 30 days with 1 dependent
  • Dental Coverage
  • Group Life Insurance (Php100,000)
  • Yearly Birthday Cake
  • Token every Work Anniversary
  • Free Snacks in the Pantry
  • Paid Leaves
  • No Email Wednesdays
  • Free Lunch on First Day
  • Family Day (potluck every last Friday of the Month)
  • Free Anti-Rad eyeglasses upon Regularization
  • Monthly Wellbeing Check (mental health day)
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