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Open nowPosted 20 days ago

Key Account Manager HVAC

KS Consulting Belgium

Where
Dendermonde, Belgium
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Your applicationOpen nowKey Account Manager HVACKS Consulting Belgium · Dendermonde, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on KS Consulting Belgium's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 20 days ago

The posting

Bouw jij sterke klantenrelaties op en vertaal je technische vragen naar een betrouwbare service? Voor een stabiele en ambitieuze technische onderneming zoeken we een Key Account Manager HVAC die een vaste portefeuille van B2B-serviceklanten zelfstandig beheert.Functie omschrijving

  • Klantenrelaties beheren: je bent het vaste aanspreekpunt voor jouw klanten, behandelt servicevragen en organiseert regelmatig overleg over prestaties, verwachtingen en toekomstige behoeften.
  • Technische dienstverlening coördineren: je organiseert de inzet en dispatch van techniekers en stemt interventies af met klanten en interne teams.
  • Service-intakes begeleiden: je bereidt de opstart van de dienstverlening voor na overdracht door de projectleider en zorgt voor een volledige, correcte opvolging.
  • Installatiekennis opbouwen: je verdiept je in de installaties en werking van jouw klanten, zodat je gericht kunt adviseren en snel kunt schakelen.
  • Kwaliteit en afspraken bewaken: je volgt servicelevels en KPI’s op, signaleert afwijkingen en zet samen met collega’s verbeteracties in gang.
  • Commerciële kansen ontwikkelen: je herkent mogelijkheden voor kleinere technische opdrachten en de uitbreiding van bestaande onderhoudscontracten.
  • Klanttevredenheid versterken: je neemt verantwoordelijkheid voor een professionele opvolging en werkt proactief aan duurzame klantenrelaties.
  • Je hebt ervaring in accountmanagement of zelfstandig klantenbeheer binnen een technische B2B-omgeving.
  • Je beschikt over een stevige basiskennis van HVAC en begrijpt de belangrijkste installatiecomponenten, onderhoudscycli en technische storingsvragen.
  • Je kunt technische behoeften vertalen naar duidelijke adviezen en een gerichte coördinatie van de dienstverlening.
  • Je werkt georganiseerd, stelt prioriteiten en bewaart het overzicht in een dynamische serviceomgeving.
  • Je analyseert KPI’s, herkent verbeterpunten en denkt mee over efficiëntere processen.
  • Je communiceert helder, professioneel en oplossingsgericht met klanten, techniekers en collega’s.
  • Je combineert commerciële alertheid met verantwoordelijkheidsgevoel en voelt je thuis in een autonome rol.

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

    Written against KS Consulting Belgium's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on KS Consulting Belgium's form

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    An application in CV Rocket: every answer filled in on the employer's form.

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