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Open nowFirst seen 5 days ago

German Customer Service Advisor - Greece

KultureTalent - Global Talent138 open roles

Where
Athens, Attica, Greece
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Your applicationOpen nowGerman Customer Service Advisor - GreeceKultureTalent - Global Talent · Athens, Attica, Greece

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on KultureTalent - Global Talent's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Responsibilities:

  • Be the primary point of contact for customer requests, providing an enhanced customer experience
  • Utilize multiple communication channels (phone, chat, and email) to provide daily support to everyday household gadget users
  • Respond to customer inquiries about the clients new and existing products, facilitating their use
  • Handle complaints always in a graceful and professional manner
  • Resolve issues as they arise timely and efficiently
  • Maintain solid customer relationships by handling questions and concerns with speed and professionalism

Requirements:

  • High level of fluency in German
  • Great knowledge of the English language (oral & written)
  • Work experience in a customer support role is a plus
  • Exceptional communication & soft skills, as well as a problem-solving mentality
  • Tech savviness & learning agility
  • A genuine sense of ownership along with an unbreakable team spirit
  • A positive attitude, empathy, and high work- ethic
  • Flexibility in adapting to a fast-paced environment

On offer:

  • Complete relocation support (flight ticket pick-up & drop both at no cost to you)
  • Free accommodation or extra accommodation bonus
  • Competitive monthly salary + 2 extra salaries per year
  • Health care discounts and benefits
  • Consistent support for anything you may need along the way
  • Numerous benefits and discounts
  • State-of-the-art premises including an amazing activity room with a fully-equipped gym, table tennis table, and more
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • Professional growth & development opportunities within a multicultural, safe and fun workplace

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

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