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Open nowFirst seen 5 days ago

German Speaking Customer Experience Specialist

KultureTalent - Global Talent138 open roles

Where
Málaga, Spain
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Your applicationOpen nowGerman Speaking Customer Experience SpecialistKultureTalent - Global Talent · Málaga, Spain

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on KultureTalent - Global Talent's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Responsibilities:

  • Communicate with customers via phone, chat & e-mail
  • Receiving and handling calls in German from customers for an important chain of hotels.
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Maintain high customer satisfaction, representing a major brand
  • Provide troubleshooting for mobile devices (mobile phones, tablets & more)
  • Assist customers to manage/secure their account & passwords

What you will bring:

  • Fluency in German (minimum C1) and Advanced English knowledge
  • Great communication skills
  • Prior customer support experience would be an advantage
  • Strong troubleshooting skills

Requirements:



  • Fluent in German & English
  • Based in Malaga, Spain
  • NIE, NAF and Spanish bank account.
  • Highschool Degree
  • Dynamic and Proactive
  • Strong understanding of online community dynamics and digital content trends.
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3×

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