Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 5 days ago

Spanish Customer Service Agent

KultureTalent - Global Talent138 open roles

Where
Athens, Attica, Greece
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSpanish Customer Service AgentKultureTalent - Global Talent · Athens, Attica, Greece

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on KultureTalent - Global Talent's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Responsibilities:

  • Assist our community and help resolve inquiries empathetically, accurately and on time
  • Become and remain knowledgeable about Meta products and community standards
  • Make well balanced decisions and personally driven to be an effective advocate for our community
  • Strong interpersonal skills, verbal, and written communication skills and most importantly empathy
  • Display a strong bias to doing whats right for our community in supporting Meta's mission to #ShipLove
  • Investigate and resolve issues that are reported on Meta such as requests for account support and reports of potentially abusive content
  • Respond to user inquiries with high quality, speed, empathy, and accuracy
  • Use market specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of our community of users
  • Gather, analyse, and utilise relevant data to develop ways to improve the overall user experience on the site
  • Enforce Meta's Terms of Use by carefully monitoring reports of abuse on the site
  • Review the reported content within agreed turnaround times and standards of quality
  • Identify inefficiencies in workflows and suggest solutions
  • Recognise trends and patterns, and escalate issues outside the company policy to the global team

Recommended Qualifications:

  • Agreed upon minimum English language test score based on mutually agreed upon external English language test or acceptable approved equivalent
  • Agreed upon minimum language test score based on mutually agreed upon external English language test or acceptable approved equivalent for the language supported by each specific agent in addition to English
  • Minimum score to be achieved in Vendor reasoning/analytical test mutually to be agreed upon between both parties
  • Some degree of further education/college desirable, to be mutually agreed upon between both parties
  • Minimum of 1-year prior Operations experience in a shared services, Business Process Outsourcing environment or comparable service/process mgmt. environment
  • High affinity and cultural awareness of political/social situation regarding the relevant market/region that will be supported by each agent which is critical to be aware of the cultural/regional differences for nuanced policy decisions to INB2901724be applied in accordance with Metas abuse standard policies and training material
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against KultureTalent - Global Talent's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on KultureTalent - Global Talent's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    KultureTalent - Global Talent's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.