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Open nowPosted 4 days ago

ERP Software Support Specialist

Kwery

Where
Mechelen, Belgium
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Your applicationOpen nowERP Software Support SpecialistKwery · Mechelen, Belgium
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

13.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.1%7 days
  4. 21.1%14 days
  5. 35.7%30 days
  6. 58.7%60 days
This job: posted 4 days ago

The posting

Hoe zal jouw takenpakket eruit zien?

  • Je ondersteunt klanten bij functionele en applicatieve vragen over ERP-software en helpt hen om problemen efficiënt op te lossen.
  • Je analyseert complexere incidenten en neemt 3rd line support op wanneer standaardoplossingen niet volstaan.
  • Je adviseert gebruikers over het gebruik en de configuratie van de software en zoekt mee naar oplossingen op maat.
  • Je behandelt change requests en voert kleinere aanpassingen door om de werking van de applicaties te verbeteren.
  • Je werkt nauw samen met collega's van support, development en projectmanagement om problemen structureel aan te pakken en kennis te delen.

Wat verwachten zij van jou?

  • Je hebt enkele jaren ervaring binnen applicatiesupport, ERP-support of een gelijkaardige softwaregerichte functie.
  • Je bent analytisch ingesteld en weet functionele en technische problemen gericht te onderzoeken.
  • Je hebt ervaring met ERP of andere bedrijfssoftware.
  • Je communiceert vlot in het Nederlands en Engels, zowel met klanten als met collega's.
  • Je hebt interesse in SQL, databanken en software-integraties, of wil je hier verder in verdiepen.

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